Field Service Engineer (Night Shift) (Delhi)

Field Service Engineer (Night Shift) (Delhi)

26 Oct
|
Danaher
|
Delhi

26 Oct

Danaher

Delhi

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

Our mission of 'Advancing Cancer Diagnostics, Improving Lives' is the driving force behind everything we do. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.

The Field Service Engineer (FSE) will be in charge of delivering excellent service support either on site or via phone, email and remote support to end users and channel partners on our core histology, digital pathology and advanced staining products to our academic research, clinical diagnostic customers in North India. FSE is responsible for installation, maintenance and repair of the system with full technical background of the system, use of proper tools and understanding of the standard process.

This position reports to the Regional Service Manager [North-East] and is part of the Service department located in New Delhi and will be an on-site role to cover entire Delhi NCR and North India as per requirement.

For Installation, Preventive maintenance,



Breakdown Support and all Operation related activity, manage service activities effectively within assigned territory while meeting response-time and productivity targets.
Build robust relationships with laboratory managers, Pathologists, Bio-medical, hospital stakeholders and gather customer feedback and proactively communicate market insights to management.
Commercial and Service growth towards achievement of annual service revenue targets.
Degree in Bio-medical engineering, Electronics, IT and experience in Clinical diagnostic or Histopathology product supports.
Good understanding of computer hardware, software, networking, and remote support tools.
Good command of written and spoken English and a team player with own initiative who focus on problem solving skills

Travel, Motor Vehicle Record & Physical/Environment Requirements:
Extensive travel =/ 50%, Overnight journey within North Region
Ability to respond to customer service needs on short notice when required.
Valid driving license preferred.
Whether it's a health care program or paid time off, our programs contribute to life beyond the job. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

📌 Field Service Engineer (Night Shift) (Delhi)
🏢 Danaher
📍 Delhi

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