Technical Coordinator - Customer Service (Noida)

Technical Coordinator - Customer Service (Noida)

26 Oct
|
JLL
|
Noida

26 Oct

JLL

Noida

Campus Manager Engineer

What's your ambition Is it a big goal or small steps Professional or personal We'd like to know because at JLL, we make your ambitions our business.

And if you have ambitions in Engineering, join us to be inspired by the best.

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What this job involves:

To provide Engineering support to the Facilities Management team at assigned Facilities.

To ensure timely and accurate completion FM reports pertaining to assigned Facilities

To achieve excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices

Assist the Chief Engineer in managing M&E; scope of the projects to ensure the quality and deliverables with in the stipulated time

Assist in providing comprehensive facility, contract and procurement management for technical services to the client

Contribute to achieving financial and other targets established by the Senior Facilities Manager

Achieve Key Performance Indicators and Service Level Agreements targets

Operations :

Support the Chief Engineer in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the facility;

Responsible for preparation of critical spares list for all installations as per manufacturer's recommendations and plan for the inventory where the maintenance is carried out with in-house teams;

Implement and oversee the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment;

Assist the Chief Engineer to review the maintenance/service practices of M&E; Contractors to deliver quality work practices in line with the manufacturer recommendations;

Maintain the logbooks,



checklists and PPM schedules for all M & E installations;

Manage Downtime/ Breakdowns;

Arrange for ad-hoc M&E; set ups as per the client requirement from time to time;

Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client;

Assume AFM responsibilities if need arises;

Responsible to handle the shifts independently on all Engineering related matters

Reporting

Responsible for daily reporting on M & E to the Chief Engineer

Generate Service maintenance reports on office equipment's

Generate Inventory and Purchasing of spares and consumables

Generate Downtime and breakdown incident reports.

Key Performances Measurements

Achievement of Contracted Service Levels and Performance Indicators.

Achievement of contracted Customer Satisfaction expectations.

Management of resource to ensure no disruption to client business.

Achievement of savings initiatives if any.

Delivery of Agreed Initiatives as per Client / Jones Lang LaSalle Initiatives Road Map

Achievement of performance goals as agreed with manager

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Sound like the job you're looking for Before you apply, it's also worth knowing what we are looking for:

Education and experience

Graduate in any discipline

3 – 7 years' experience in facilities management

Tertiary Qualifications In Either Electrical/Mechanical/Civil Engineering Essential

Very Valuable people skills and ability to interact with a wide range of client staff and demands;

Demonstrated experience with continuous improvement initiatives highly desirable;

Demonstrated experience with client reporting and preparation of reports required.

📌 Technical Coordinator - Customer Service (Noida)
🏢 JLL
📍 Noida

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