Key Responsibilities

1. Guest Welcome & Greeting

- Welcome guests warmly with a qualified and friendly attitude.
- Assist guests with seating and provide information about restaurant facilities.
- Maintain a polite, well-groomed, and professional appearance.

2. Reservations & Seating Management

- Handle table reservations, walk-in guests, and waiting lists.
- Allocate tables according to guest preferences and availability.
- Ensure proper coordination during peak hours and busy periods.

3. Guest Coordination

- Escort guests to their tables and present menus when required.
- Inform guests about buffet timings, special offers, promotions, and menu highlights.
- Coordinate with the restaurant manager, captain, stewards, and kitchen team.

4. Customer Service

- Respond to guest enquiries professionally.
- Handle guest requests and complaints courteously, escalating issues to the manager when necessary.
- Ensure guests feel comfortable and receive prompt attention.

5. Restaurant Operations

- Monitor table availability and communicate seating status to service staff.




- Assist in maintaining an organised reception and waiting area.
- Support smooth guest flow during breakfast, lunch, dinner, and special events.

6. Telephone & Reservation Handling

- Answer restaurant calls professionally.
- Record reservations accurately, including guest names, contact details, timings, and party sizes.
- Communicate reservation changes and special requests to the concerned team.

7. Billing & Guest Feedback

- Coordinate with the billing team when guests request assistance.
- Thank guests for visiting and encourage feedback.
- Report guest feedback and service concerns to the restaurant manager.

8. Hygiene & Grooming

- Maintain personal hygiene, uniform standards, and professional grooming.
- Keep the reception desk and entrance area clean and presentable.
- Follow hotel policies, service standards, and safety procedures.

Pay: ₹8,200.00 - ₹22,000.00 per month

Benefits:

- Food provided
- Paid time off

Work Location: In person

📌 Hostess (Kondapur)
🏢 Gandharva Hospitalities
📍 Kondapur