Job Description:

- Maintain strong and professional relationships with existing and new clients.
- Act as the primary point of contact for client queries, concerns, and service-related coordination.
- Coordinate with Sales, Project, Installation, Service, and Technical teamsto ensure timely resolution of client requirements.
- Regularly follow up with clients regarding project progress, installation status, inspections, and handover schedules.
- Visit project sites to coordinate with clients and ensure smooth communication between the client and company teams.
- Coordinate and support lift/elevator handover activities, including documentation and customer communication.
- Understand customer concerns and coordinate with relevant departments for timely resolution.




- Maintain accurate records of customer interactions, complaints, follow-ups, and resolutions.
- Conduct regular follow-ups after handover to ensure customer satisfaction.
- Prepare customer reports and provide updates to management.
- Handle escalations professionally and ensure proper closure.
- Maintain valuable communication with builders, contractors, architects, homeowners, and other stakeholders.
- Support the company in improving customer satisfaction and long-term client relationships.

Other Details:

- Work Time - 09:00 am -06:00 pm
- Workdays - Monday – Saturday
- Location – Chennai

📌 Opening for CRM in Lift/Elevators Industry at Chennai
🏢 Talisman HR Solutions
📍 Chennai