Responsibilities
Sales & Business Development

- Drive sales of Pranaam Meet & Greet services through B2B and B2C channels.
- Identify and acquire new corporate accounts, travel management companies (TMCs), travel agencies, concierge companies, hotels, and premium customer segments.
- Develop and execute sales strategies to achieve monthly and annual revenue targets.
- Generate leads through networking, strategic partnerships, referrals, and industry engagement.
- Explore opportunities for upselling and cross-selling of airport premium services.

Channel & Partner Management
- Build solid relationships with:
- Travel Agents & OTAs
- Corporate Travel Desks
- Airlines
- Luxury Hotels
- Concierge Service Providers
- Event Management Companies
- Tourism Boards

- Negotiate commercial agreements and partnership contracts.
- Drive partner engagement and account growth.

Revenue & Market Expansion
- Analyze sales trends, customer behavior, and market opportunities.
- Develop airport-specific sales plans and promotional initiatives.
- Identify new customer segments and premium travel markets.
- Monitor competition and benchmark pricing strategies.

Customer Engagement




- Maintain strong relationships with key customers and VIP clientele.
- Address customer concerns and service escalations proactively.
- Collaborate with operations teams to ensure seamless service delivery.

Stakeholder Management
- Work closely with:
- Airport Operations
- Marketing Team
- Digital Commerce Team
- Airlines
- Travel Trade Partners
- Corporate Clients

- Support marketing campaigns and promotional activities for customer acquisition.

MIS & Reporting
- Track sales pipeline, conversion rates, revenue performance, and customer acquisition metrics.
- Prepare periodic business reviews and sales forecasts.
- Ensure CRM hygiene and business reporting accuracy.

Qualifications

Educational Qualification

- MBA / PGDM in Marketing, Sales, Hospitality Management, Aviation Management, or Business Administration.
- Graduate candidates with strong relevant experience may also be considered.

Experience

- 5-8 years of experience in:
- Hospitality Sales
- Travel & Tourism Sales
- Airport Services Sales
- Premium Services / Concierge Sales
- Airline Sales
- Corporate Sales
- Luxury Customer Experience Businesses

📌 Deputy Manager - Sales (Mumbai)
🏢 Adani
📍 Mumbai