we are looking for a customer-focused and motivated CRM Executive to manage customer relationships, handle enquiries, coordinate with internal teams, and ensure a smooth customer experience. The ideal candidate should have good communication skills, robust follow-up abilities, and basic computer knowledge.

Key Responsibilities

- Handle customer enquiries through phone calls, emails, and other communication channels.
- Follow up with prospective and existing customers regularly.
- Maintain accurate customer databases and update records in CRM software or MS Excel.
- Coordinate with the sales and operations teams to ensure timely responses to customer requests.
- Address customer queries and assist in resolving complaints.
- Track customer interactions, follow-ups, and pending requests.
- Prepare daily and weekly reports on customer enquiries and follow-up activities.
- Build and maintain positive customer relationships to improve customer satisfaction

Pay: ₹300,000.00 - ₹400,000.00 per month

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Language:

- English (Required)

Work Location: In person

📌 CRM Executive (Bengaluru)
🏢 ELLARC INFO SOLUTIONS PRIVATE
📍 Bengaluru