*Job Description – Counsellors (Females only)*

*Role Summary*

The Counsellors is responsible for diagnosing hair and skin conditions, providing expert consultations, recommending appropriate treatments, and ensuring high levels of patient satisfaction through personalized care.

*Key Responsibilities*

- Conduct patient consultations by understanding concerns, medical history, and expectations.
- Diagnose hair and skin conditions and recommend suitable treatment plans.
- Educate patients on available treatments, products, and expected outcomes.
- Utilize in-depth product and service knowledge to address patient queries effectively.
- Promote clinic services and products aligned with patient needs.
- Handle and resolve patient complaints by identifying root causes and implementing solutions.

Maintain accurate records and submit daily, weekly, and monthly performance reports.

Provide feedback to management regarding product/service improvements and market trends.

Collaborate with Branch Managers and cross-functional teams to enhance customer experience.





Build and maintain long-term relationships with patients to ensure retention and satisfaction.

*Qualification*

BDS, BHMS, BAMS, BSMS, BNYS and Pharm D candidates with Valid Registration license.

*Required Skills*

Solid diagnostic and clinical assessment skills

Excellent communication and interpersonal abilities

Fluency in Tamil (mandatory) and good English communication

Empathy and patient-centric approach

Active listening and problem-solving skills

Relationship-building and customer handling skills

Ability to work collaboratively in a team environment

*Training Policy*

Mandatory offline training for up to 8 Days

Salary provided from Day 1 of joining. Accommodation & Travel tickets will take care of us during training period.

*Employment Type*

Full-Time | Permanent | Fresher Eligible

If interested candidates kindly connect @ (phone hidden)

Also share the resume to [email protected]

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Consultant Doctor (Tirunelveli)
🏢 Praba's VCARE health clinic
📍 Tirunelveli