Job Description: UX/UI Designer

Company: Sanatan Seva Setu
Experience: 1–3 Years (early stage)
Employment Type: Full-time
Work Arrangement: On-site
Compensation: Negotiable based on skills and experience

About the Role

Sanatan Seva Setu is looking for a user-focused UX/UI Designer who can transform product requirements into intuitive, seamless, and user-friendly digital experiences.

The role requires someone who can think from the user's perspective, understand product requirements, ask the right questions from a UX standpoint, identify potential friction points, and design experiences that make discovering and booking pujas and seva simple and effortless.

You will own the user journey across our homepage, service discovery, and booking flows, ensuring a consistent experience across mobile apps (if applicable), desktop web, and mobile web.

We are looking for a designer who understands that valuable UX goes beyond visual design. It requires anticipating user needs, challenging unclear requirements, simplifying complex interactions, and continuously improving the overall product experience.

Key Responsibilities

1. Product Requirement Understanding

- Collaborate with the product team to understand business requirements, feature objectives, user needs, and expected outcomes.
- Analyse every requirement from a UX perspective before beginning the design process.
- Ask relevant questions, identify missing information, challenge assumptions, and highlight potential usability issues.
- Translate product requirements into clear user problems, user stories, flows, and design solutions.
- Identify edge cases, dependencies, and scenarios that could create confusion or friction.
- Align with product stakeholders and developers on functionality, feasibility, and expected behaviour before finalizing designs.

2. User-Centred Thinking & Problem Solving

- Consistently think from the user's point of view when designing features, interfaces, and workflows.
- Understand user intent, expectations, behaviour, and potential pain points at every stage of the journey.
- Identify unnecessary steps, confusing information, unclear calls to action, and barriers to user journey.
- Simplify complex interactions and make interfaces intuitive, accessible, and easy to navigate.
- Anticipate user questions and design interfaces that provide the right information at the right time.

3. User Journey & Booking Flow Ownership

- Design, maintain, and continuously improve end-to-end booking journeys.
- Ensure users can move smoothly from discovering a puja or seva to understanding its details, selecting an option, providing required information, making payment, and receiving booking confirmation.
- Minimize unnecessary steps, repeated inputs, confusing forms, and avoidable drop-offs.
- Design clear form interactions, validation messages, error handling, loading states, payment failure states, and recovery flows.
- Ensure booking flows remain consistent, predictable, and easy to complete across supported platforms.

4. Service Discovery & Navigation

- Own and Improve the discovery experience so users can easily find relevant pujas, jaap and mantra services, mannat pujas, chadhava, and other seva offerings.
- Design intuitive navigation, category structures, search and filtering experiences where applicable, and clear content hierarchy.
- Help users understand the differences between offerings and choose the most relevant service for their needs.




- Reduce confusion during browsing and create a natural path from discovery to booking.
- Review discovery journeys regularly to identify usability gaps and opportunities for improvement.

5. Homepage Design & Maintenance

- Own the UX/UI of the homepage and continuously improve its structure, navigation, content hierarchy, and user journeys.
- Ensure users quickly understand what Sanatan Seva Setu offers and how to access relevant services.
- Organize homepage sections, service categories, promotional content, trust elements, and calls to action around user needs.
- Maintain consistency between the homepage, discovery pages, service-detail pages, and booking experience.
- Adapt the homepage to different screen sizes, devices, and user contexts.
- Collaborate with the product team to prioritize homepage improvements based on user needs and business objectives.

6. Cross-Platform UX/UI Design

- Design seamless, responsive experiences across mobile applications (android, IOS) where applicable, desktop web, and mobile web.
- Adapt layouts, navigation, interactions, forms, and content hierarchy to suit each platform.
- Ensure a consistent experience while accounting for platform-specific behaviour and constraints.
- Define responsive layouts, breakpoints, component behaviour, and interaction patterns.
- Identify differences between desktop and mobile usage and design accordingly rather than simply shrinking desktop screens.
- Validate designs across relevant screen sizes and ensure important tasks remain easy to complete on every supported platform.

7. Design System & Global CSS

- Maintain consistent UI patterns, design components, typography, spacing, colours, and interaction behaviour across the product.
- Research and create the information architecture.
- Good to have, not mandatory: Basic understanding of global CSS, CSS variables, design tokens, reusable styles, and responsive CSS.

8. Prototyping, Validation & Design QA

- Create user flows, wireframes, prototypes, and high-fidelity UI designs using Figma.
- Validate important interactions and user journeys before development.
- Conduct usability reviews and use feedback, available analytics, and observed user behaviour to guide improvements.
- Review implemented screens against approved designs and identify visual or functional inconsistencies.
- Iterate on designs based on feedback, usability findings, and changing product requirements.

Required Skills

- 1–3 years of experience in UX/UI design, product design, or a similar role – the years are not hard number, conviction & interest in this space is important.
- Strong user-centred thinking and the ability to evaluate requirements from a UX perspective.
- Ability to understand product requirements, ask meaningful questions, and identify missing scenarios before designing.
- Experience designing user journeys, information architecture, wireframes, prototypes, and high-fidelity interfaces.
- Strong understanding of booking flows, service discovery, navigation, forms, and conversion-focused UX.
- Proficiency in Figma,



including auto layout, reusable components, prototyping, and product/developer handoff.
- Strong understanding of usability, interaction design, visual hierarchy, and accessibility fundamentals.
- Ability to identify friction points and simplify complex user journeys.
- Good documentation, and problem-solving skills.
- Attention to detail and the ability to take ownership of a feature from requirement understanding through implementation review.

Expected Deliverables

- User journeys and flow diagrams for discovery and booking.
- UX analysis of product requirements, including clarification questions and identified edge cases.
- Responsive UI designs for mobile, desktop web, and mobile web.
- Homepage design improvements and ongoing maintenance.
- Service discovery, service-detail, and booking-flow designs.
- Reusable UI components and design-system documentation.
- Error, loading, empty, validation, and payment-related states.
- Developer-ready Figma files and implementation specifications.
- Design QA reviews and recommendations for reducing friction across the product.

Expected Working Approach

The candidate should follow a user-first design process:

- Understand the requirement: Clarify the product objective, business need, and expected outcome.
- Think from the user's perspective: Identify what the user wants to achieve, what information they need, and what might confuse them.
- Ask UX questions: Challenge assumptions, uncover missing scenarios, and identify potential friction before designing.
- Map the journey: Define the simplest practical path to completing the user's task.
- Design and validate: Create wireframes and prototypes, gather feedback, and refine the experience.
- Build for every platform: Adapt the experience for mobile, desktop web, and mobile web.
- Collaborate and implement: Work with developers to ensure the design is understood and implemented correctly.
- Monitor and improve: Identify friction, review feedback, and continuously improve the experience.

Ideal Candidate Profile

We are looking for someone who:

- Thinks like a user advocate, not just a visual designer.
- Understands requirements before jumping into design.
- Asks the right questions and proactively identifies UX problems.
- Takes ownership of the homepage, discovery experience, and booking journey.
- Prioritizes simplicity, clarity, consistency, and frictionless task completion.
- Understands responsive design and platform-specific user behaviour.
- Communicates clearly with product stakeholders and developers.
- Values scalable design systems and consistent implementation.
- Takes responsibility for the experience beyond handing over a Figma file.

Interested candidates should share:

- An updated CV or résumé.
- A portfolio demonstrating UX/UI or product design work.
- At least one case study showing how they understood requirements, identified user problems, mapped a journey, and developed a solution.
- Examples of responsive designs and booking or discovery flows, if available.
- Relevant experience, current location, and expected compensation.

Candidates should be prepared to explain their design decisions, the questions they asked before starting, the friction points they identified, and how their solution improved the user journey.

Apply for: UX/UI Designer
Company: Sanatan Seva Setu

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 UI/UX Designer (Goregaon)
🏢 SanatanSevaSetu Private
📍 Goregaon