A telesales executive sells products or services directly to customers over the phone. [1]Core Responsibilities
- Outbound and Inbound Calling: Reach out to recent leads or answer calls from customers interested in a product.
- Pitching and Persuading: Explain product features, share special offers, and convince clients to buy.
- Handling Objections: Answer customer questions, overcome hesitations, and negotiate prices.
- Closing Sales: Process orders, record customer details, and secure payments