Hiring: Chat Support Executive – International Process
Location: Malad, Mumbai
Profile: Chat Support Executive (Non-Voice) Week Offs: 2 Weekly Offs
Shift: Rotational Shifts (including night shifts)
Job Responsibilities:
- Handle customer queries through live chat and provide accurate resolutions.
- Assist customers with their account, service, order, or other process-related queries.
- Maintain professional written communication with customers.
- Resolve customer issues within the defined timelines.
- Follow company policies, process guidelines, and quality standards.
- Ensure customer satisfaction through effective and timely support.
Eligibility Criteria:
- Valuable written English communication skills.
- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts, including night shifts.
- Regards,
- Ismail Shaikh
- (phone hidden)
Pay: ₹28,000.00 - ₹30,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund