- Positive Communication
- Handle inquiries from students, working professionals, travelers, and other potential residents.
- Maintain relationships with existing residents and generate referrals and repeat business.
- Follow up with prospective customers through calls, WhatsApp, email, and other communication channels.
- Coordinate with the operations and front-office teams to ensure a smooth booking and move-in experience.
- Maintain accurate lead records, customer information, booking details, and sales reports in a CRM or Excel sheet.
- Ensure timely follow-ups, customer satisfaction, and achievement of assigned sales KPIs.