Description

We are looking for an International Customer Support representative to join our team in India. The successful candidate will be responsible for providing exceptional support to our international customers, ensuring their inquiries and issues are resolved efficiently and effectively.

Responsibilities

- Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues related to our products and services.
- Provide accurate information about products, pricing, and promotions to customers.
- Assist customers with their account management and order processing.
- Collaborate with other departments to improve customer service and satisfaction.
- Maintain detailed records of customer interactions and transactions.





Skills and Qualifications

- 1-4 years of experience in customer support or a related field.
- Excellent verbal and written communication skills in English and additional languages are a plus.
- Solid problem-solving skills and ability to think critically under pressure.
- Proficiency in using customer support software and tools (e.g., Zendesk, Freshdesk).
- Familiarity with CRM systems and practices.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong interpersonal skills and a customer-oriented mindset.

📌 International Customer Support (Bengaluru)
🏢 HTI MANPOWER OUTSOURSING SERVICES PRIVATE
📍 Bengaluru