Knowledge Editorial Lead, People Operations Share Knowledge Editorial Lead, People Operations _corporate_fare_ Google _place_ Hyderabad, Telangana, India **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share Knowledge Editorial Lead, People Operations **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 8 years of experience in editorial strategy, technical writing, knowledge management, or content operations. **Preferred qualifications:** + Experience directing external vendor partners, agencies, or distributed writing pools - including defining quality scorecards, leading calibration sessions, and managing throughput Service Level Agreements. + Experience working in a Content Management System. + Demonstrated program experience managing large-scale knowledge bases (2,000+ articles) or leading complex content audits, mass restructuring, and migration initiatives. + Proven track record of creating and enforcing style guides, content taxonomies, and operational documentation standards (e.g., standard operating procedures, job aids, quick-reference guides, decision trees, canned responses). + Ability to partner with process owners, operations leaders, and legal/compliance teams to establish clear RACI models and streamline review workflows. **About the job** We are the Editorial and Production hub within People Operations (POps) Content and Knowledge (C+K). We own the ultimate source of truth for Google's global workforce. Our team acts as the master translation and quality lens between complex, localized HR policies and the two frontlines that keep Google moving: our global employees and the human and AI support agents who assist them.Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers,



we bring a data-driven approach that is reinventing the human resources field. **Responsibilities** + Author operational style guides, structured standard operating procedure templates, canned response guidelines, and scan-and-act content standards. + Own the editorial quality rubrics, Quality Audit (QA) sampling gauntlets, and calibration workflows for vendor writers executing updates across the People Operations (POps) knowledge content corpus. + Partner with process owners to identify redundant, outdated, and trivial (ROT) documentation, establishing data-driven criteria for content retirement and consolidation. + Lead arbitration and editorial reviews with Global Process Owners (GPOs), Compliance, and Service Delivery leads to resolve conflicting procedural guidance. + Partner with the Platform Strategy team to ensure content structures align with Content Management System (CMS) taxonomy schemas, and downstream AI retrieval systems. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment prospect regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.



See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) . If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. Google is proud to be an equal chance workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

📌 Knowledge Editorial Lead, People Operations (Hyderabad)
🏢 Google
📍 Hyderabad