Department: Sales & Marketing Reporting To: Head – Sales & Marketing (Auto)

Location:
Chennai Travel Requirement: Yes, to NCR and other customer locations across India POSITION SUMMARY The Key Account Manager will be responsible for managing and growing the company’s business with Maruti Suzuki India Limited (MSIL). The role serves as the primary commercial interface between the customer and the organization, driving business development, RFQ management, customer engagement, commercial negotiations, current nominations, and successful program launches.

KEY RESPONSIBILITIES
1. Account Management & Customer Relationship
· Primary interface for Maruti Suzuki.
· Coordinate cross-functional discussions and maintain communication with customers
· Co-ordinate across Quality, Engineering, Purchasing and Program Management
· Drive closure of issues through appropriate internal functions. 2. Business Development & Nomination Acquisition
· Identify and pursue new business opportunities.
· Lead RFQs, quotations and commercial discussions.
· Drive nominations and content-per-vehicle growth. 3. Commercial Management
· Support pricing, tooling and annual business reviews.
· Manage cost reduction requests and value engineering initiatives.
· Track profitability and margin improvement opportunities. 4. Program Management & Launch Coordination
· Support APQP, PPAP, prototypes, trial builds and SOP activities.
· Monitor timelines, deliverables and customer requirements.
· Communicate risks and support successful launches. 5. Quality & Supply Chain Support
· Coordinate with Quality, Manufacturing, Planning and Logistics teams.
· Track quality, delivery and supply performance.




· Support customer audits and supplier reviews. 6. Forecasting & Business Reporting
· Maintain forecasts, RFQ pipeline and nomination tracker.
· Prepare account reviews and management reports. 7. Market Intelligence & Strategic Planning
· Monitor sourcing trends, future platforms and competitors.
· Identify growth opportunities and provide strategic insights. 8. Compliance & Documentation
· Maintain contracts, quotations, pricing records and customer documentation.
· Support compliance with IATF 16949 and customer requirements. QUALIFICATIONS
· Bachelor's Degree in Engineering.
· MBA preferred. EXPERIENCE
· Working Experience in Automotive Tier-1 supplier is required
· 5–8 years in Automotive OEM Account Management with at least 2 years managing Maruti Suzuki
· Experience in RFQ management, nominations, customer relationship management and commercial negotiations. LANGUAGE REQUIREMENTS
· Strong English communication skills.
· Working proficiency in Hindi is strongly preferred. KEY COMPETENCIES
· OEM Account Management
· Maruti Suzuki Customer Management
· RFQ Management & Business Acquisition
· Competitor Analysis
· APQP / PPAP Knowledge
· Program & Launch Management
· Cross-Functional Coordination
· Forecasting & Business Reporting KPIs
· New Business Nomination Value
· Revenue Growth from Maruti Suzuki
· Program Launch with Margin Improvement
· Customer Satisfaction PREFERRED CANDIDATE PROFILE
· Direct experience handling Maruti Suzuki preferred.
· Background with leading Tier-1 suppliers.
· Strong commercial acumen and customer-facing capabilities.
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· Hindi-speaking candidates preferred

📌 Sales and marketing key account manager (Chennai)
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