About the job Company Description Nanoprecise Sci Corp is a leader in AI-driven predictive maintenance solutions, supporting early detection of changes in machine operations to prevent downtime and maintain productivity. Specializing in Artificial Intelligence and IIoT technology, the company helps manufacturers reduce operational inefficiencies and their carbon footprint. Through its advanced energy efficiency and health analytics platform, Nanoprecise sets the standard for monitoring and analyzing industrial assets. The company collaborates with organizations across various industries to advance their Industry 4.0 initiatives. Connect with us at
[email protected] to learn more. Role Objective To manage and ensure reliable network connectivity for Nanoprecise's internal and customer-facing Industrial IoT deployments, with primary responsibility for router configuration, M2M SIM management, connectivity monitoring, troubleshooting, and coordination with customers, telecom providers, and internal teams. 1. Router Configuration & Management
• Configure and provision industrial routers for new deployments.
• Manage LAN/WAN, Wi-Fi, Cellular, APN, VPN, DHCP, NAT, and other required network configurations.
• Perform remote router configuration, troubleshooting, and firmware upgrades.
• Maintain router configuration backups and deployment records.
• Standardize router configurations across customer deployments. 2. M2M SIM Management
• Maintain a centralized database of all M2M SIMs deployed across customer sites.
• Track SIM activation, deactivation, replacement, validity, and data usage.
• Monitor SIM connectivity and identify inactive/suspended SIMs.
• Coordinate with telecom operators for activation, replacement, renewal, and connectivity-related issues.
• Maintain proper mapping of SIM → Router → Customer Site. 3. Network & Connectivity Monitoring
• Monitor the connectivity and health of deployed routers and network infrastructure.
• Identify recurring and potential connectivity issues proactively.
• Troubleshoot issues related to cellular networks, Wi-Fi, Ethernet, VPN, APN, and ISP connectivity.
• Ensure timely restoration of connectivity within agreed SLA. 4. Customer Deployment & Site Support
• Support Field Service Engineers during router and sensor deployments.
• Validate end-to-end communication between sensors, routers,
and the cloud platform.
• Coordinate with customer IT/Network teams for:
• Firewall whitelisting
• MAC/IP whitelisting
• VPN configuration
• Internet connectivity
• SSID/network access
• Provide remote technical support for customer network-related issues. 5. Incident Management & Troubleshooting
• Handle network-related incidents and ensure timely resolution.
• Perform Root Cause Analysis (RCA) for recurring connectivity issues.
• Maintain incident and resolution records.
• Develop preventive measures to minimize repeated network failures. 6. Network Security
• Ensure secure configuration of routers, VPNs, firewalls, and network access.
• Follow company security standards for credentials and remote access.
• Support customer-specific network security and IT requirements.
• Ensure timely firmware/security updates for deployed network equipment. 7. Documentation & Reporting
• Maintain updated records of:
• Routers
• M2M SIMs
• APNs
• IP addresses
• VPN details
• Customer network configurations
• Device deployment locations
• Prepare periodic network health and connectivity reports.
• Maintain SOPs and troubleshooting guides. 8. Vendor & Telecom Coordination
• Coordinate with telecom providers for M2M SIM-related issues.
• Coordinate with router/network equipment vendors for technical support and warranty/RMA cases.
• Ensure timely closure of vendor and telecom-related issues. 9. Internal Team Coordination
• Work closely with Customer Success, Field Service, Software, Product, and Operations teams.
• Support new customer onboarding and Industrial IoT deployments.
• Provide technical inputs for network architecture and deployment planning. Key Performance Indicators (KPIs)
• Router deployment & commissioning: 100% completed within agreed timelines.
• Network connectivity: Maintain high availability of deployed network infrastructure.
• M2M SIM tracking:
100% accurate and updated SIM inventory.
• Incident resolution: Network issues resolved within defined SLA.
• Connectivity monitoring: Proactive identification and resolution of recurring issues.
• Documentation: 100% updated router, SIM, and network configuration records.
• Customer support: Timely resolution of customer network-related issues.
• Preventive maintenance: Reduction in recurring network/connectivity failures. Preferred Experience & Skills
• 3–5 years of experience in Network Engineering / Industrial IoT / Telecom.
• Hands-on experience with industrial/cellular routers.
• Good understanding of TCP/IP, Routing, Switching, VPN, APN, DHCP, DNS, NAT, VLAN and Firewall.
• Experience with M2M/IoT SIM management and cellular connectivity.
• Experience in remote network troubleshooting.
• Experience coordinating with telecom operators and customer IT teams.
• Willingness to travel to customer/plant locations when required.
• Good documentation, communication, and troubleshooting skills. Outstanding reasons to apply to Nanoprecise
• Exciting and dynamic environment with a great leadership team
• Work at the frontier of AI security — a discipline that barely existed five years ago and is evolving rapidly
• Direct mentorship from senior security and AI professionals in a team that invests in people
• Remote-first, flexible working environment with a collaborative and low-ego team culture
• Regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• A global workforce of multi-cultural and talented colleagues
• Amazing growth opportunities for your personal development
• Access to our health Insurance program and so much more
• Flexible
working hours
• Great paid time off Note
• Nanoprecise Sci Corp is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate based on disability, status, or any other basis protected under legislation.
• We thank all applicants in advance for their interest in this position however due to the volume of applications we receive, we are unable to respond to each application via phone, email, or agency inquiries.
📌 Network Engineer (India)
🏢 Nanoprecise Sci
📍 India