Company Description Rupeeq, operated by Intuino Business Consulting India Pvt Ltd, is an online finance marketplace that connects individuals and businesses with a wide range of loan products, including personal and business loans. Established in November 2020, Rupeeq focuses on making financial solutions accessible, fast, and convenient anytime, anywhere. The platform is designed to empower consumers with informed financial choices while helping financial institutions reduce operational costs through automation and efficiency. With a strong emphasis on customer satisfaction and trust, Rupeeq aims to deliver a “wow” experience and build long-term relationships as a reliable partner for diverse financial needs. Role Description The Personal Loan Caller role is a full-time, on-site position based in Delhi, India. The role involves contacting potential and existing customers to explain personal loan products, assess basic eligibility, and guide them through the application process. The Personal Loan Caller will handle outbound and inbound calls, respond to queries, provide clear and accurate information, and maintain detailed records in the CRM or relevant systems. Daily responsibilities include following up on leads, coordinating with internal teams for documentation and approvals,



meeting assigned targets, and ensuring a professional, customer-centric experience in every interaction. Qualifications
• Strong communication and interpersonal skills, with the ability to speak clearly, listen actively, and build rapport over the phone.
• Customer service and sales aptitude, including comfort with outbound calling, lead follow-up, and working toward targets or KPIs.
• Basic understanding of personal loan products, banking or financial services, and willingness to learn detailed process flows.
• Proficiency in using computers, CRM tools, and call-handling software, with accurate data entry and record-keeping abilities.
• Ability to work on-site in Delhi, India, collaborate with team members, and adapt to a fast-paced, goal-driven workplace.
• Prior experience in telecalling, telesales, or customer support in financial services or related sectors is an advantage.
• Minimum educational qualification of higher secondary or equivalent; a graduate degree in any discipline is preferred.
• Comfort with communicating in English and local languages commonly used by customers in the Delhi region.

📌 Personal Loan Caller (India)
🏢 Rupeeq
📍 India