Company Description The Social Journey is a 360° marketing and brand growth partner focused on strategy-first digital marketing for modern businesses. The team supports founders, emerging brands, and growth-stage companies in lifestyle, retail, and technology, helping them build authority, scale visibility, and drive measurable business impact. With experience across more than 45 brands, The Social Journey delivers end-to-end digital solutions including social media management, content creation, SEO, website development, email and affiliate marketing, and digital growth strategy. Their approach is structured, data-informed, and built for scale, emphasizing clear positioning, consistent storytelling, and strategic execution. Founded by a leadership team that blends creative thinking with business-driven marketing, the company offers a collaborative environment for professionals who want to shape meaningful brand growth. Role Description The Account Manager role at The Social Journey is a full-time, in office position based in Mumbai. The Account Manager will serve as the primary point of contact for assigned clients, overseeing day-to-day communication, managing expectations, and ensuring delivery of agreed marketing and growth initiatives. This role includes coordinating with internal teams and executing across social media, content, SEO, design, and web development to plan and execute campaigns that align with each client’s brand strategy and business goals. The Account Manager will track project timelines, monitor performance metrics, prepare reports,



and proactively identify opportunities for optimization and upselling. The position also involves participating in strategy discussions, presenting ideas and results to clients, and contributing to process improvements that enhance client satisfaction and long-term partnerships. Qualifications
• Candidates should possess strong client relationship management and account handling skills, including stakeholder communication, expectation setting, and issue resolution.
• Candidates should possess skills in digital marketing and social media, such as understanding campaign strategy, content planning, and performance metrics across platforms.
• Candidates should possess project management and organizational skills, including the ability to prioritize tasks, manage timelines, and coordinate cross-functional teams.
• Candidates should possess analytical and reporting skills, with the ability to interpret data, derive insights, and present clear performance reports to clients.
• Candidates should possess excellent verbal and written communication skills, with a professional, client-facing demeanor and the ability to present ideas and strategies confidently.
• Relevant experience in agency environments, brand management, or digital marketing account management is beneficial.
• A bachelor’s degree in marketing, business, communications, or a related field is preferred, along with proficiency in common digital and project management tools.
• Ability to work on-site in Mumbai, collaborate effectively with diverse teams, and maintain a solutions-oriented, growth-focused mindset.

📌 Account Manager (Mumbai)
🏢 The Social Journey
📍 Mumbai