Job Description
– Process Associate (Claims Department)
• Process insurance claims, including claim setup, data entry, document indexing, and verification.
• Review documents for accuracy, completeness, discrepancies, and missing information.
• Ensure adherence to SOPs, quality standards, and turnaround time (TAT).
• Possess robust verbal and written communication skills to coordinate with internal teams and stakeholders.
• Escalate exceptions and unresolved issues to supervisors promptly.
• Maintain confidentiality while meeting productivity and quality targets. Shift Timings: 7:00 PM – 4:00 AM IST, with flexibility for later shifts as per business requirements. Preferred Candidate: Candidates who can commute using their own vehicle will be preferred.