Job Title: ServiceNow Senior Developer ITSM / VR (In office) Experince
- 6-8 Years Location
- Bangalore/Mumbai/Chennai Role Overview We are looking for ServiceNow Senior Developer with 6–8 years of experience specializing in ITSM and Vulnerability Response (VR), supporting secure, compliant, and SLA-driven ServiceNow environments in a financial services context.

Key Responsibilities
ITSM Delivery
• Develop and enhance Incident, Problem, Change, and Request Management
• Ensure alignment with ITIL practices and Aegon governance standards
• Drive SLA adherence, backlog reduction, and service quality improvements
• Vulnerability Response (VR) / SecOps
• Implement and optimize ServiceNow VR for vulnerability lifecycle management
• Enable ingestion, prioritization, and remediation workflows
• Integrate with scanners (e.g., Rapid7, Fortify) for automated processing
• Support security reporting and audit readiness
• Development & Customization Configure and customize:
• Business Rules, Script Includes, Client Scripts,



UI Policies
• Flow Designer / Workflows
• Deliver scalable enhancements aligned to business and compliance needs Integration & Data Management
• Develop REST/SOAP integrations with enterprise systems
• Support CMDB alignment and cross-module integration (ITSM, VR) Reporting & Quality
• Build Performance Analytics dashboards (SLA, MTTR, vulnerability metrics)
• Create and maintain ATF scripts for release validation Managed Services Support
• Handle BAU enhancements, defect fixes, and continuous improvement
• Participate in CAB, governance, and stakeholder interactions Required Skills
• Strong experience in:
• ServiceNow ITSM and Vulnerability Response (VR)
• JavaScript, Glide APIs, ServiceNow scripting
• Hands-on with:
• Service Catalog, Workflows / Flow Designer
• Integrations (REST/SOAP), CMDB
• Performance Analytics

📌 ServiceNow Senior Developer (Bengaluru)
🏢 AvanteNow
📍 Bengaluru