Role Purpose : Lead Lenskart's national store hiring engine across Store Directors/Managers, Optometrists and store sales and operations staff. You will own demand-to-offer delivery end to end: precision hiring in the right clusters at the right cost, and a recruiter team that is skilled, measured and recognized. You will build processes that remove friction for recruiters and business teams rather than add to it.

Key Responsibilities
1. Demand planning and hiring delivery
• Deliver hiring volumes, quality and speed for CAT-A/CAT-B stores and current store openings across all circles.
• Drive precision hiring: focus effort on based on business priorities; Allocate recruiters in line with business needs. 2. Process, governance and cost
• Own and evolve hiring governance to ensure Right Hiring at Right Cost, Right Place & with Right Quality.
• Ensure candidate level TATs against defined standards.
• Reduce cost of hiring while improving quality of hire and early retention. 3. Team leadership
• Lead, coach and develop 3–4 direct reports and, through them, the wider recruiter team.
• Run input-led performance management: daily tracking of interview lineups, shows and no-shows, evaluations, selections and offers during bulk hiring.
• Build a high-performance culture with clear goals, regular reviews, succession planning and recognition of the team's work.
• Develop a team through fact based problem solving and using constructive feedback mechanisms. 4. Stakeholder management and reporting
• Partner with Circle Heads, Store Operations, HRBPs,



Finance and Compensation teams; act as the single point of accountability for retail hiring.
• Present clear MIS and dashboards to senior leadership on pipeline, conversion, cost, quality and recruiter productivity. Success Metrics :
• Hiring plan achievement versus demand, by circle and cluster.
• Ensuring New Store hiring & deployment before the store opening date
• Offers per recruiter per working day, and funnel conversion (lineups to shows to selections to offers).
• Compensation grid compliance and cost per hire.
• Quality of hire: assessment pass rates and early attrition.
• Demand data accuracy and tracking discipline (CRM and daily trackers).
• Team capability, engagement and retention. Who You Are : Experience and

Education:
• 6
- 10 years in Talent Acquisition, with at least 3 years leading high-volume retail, frontline or multi-location hiring.
• Proven experience managing a multi-level TA team, ideally including managers as direct reports.
• MBA / PGDM in HR or equivalent preferred.

Skills:
• Strong command of workforce planning, funnel metrics and data-led decision making; comfortable with Power BI, Excel/Google Sheets and CRM or ATS tools.
• Sound understanding of compensation structures and offer governance.
• Ability to build and scale processes while keeping recruiters and business teams on side.
• Excellent stakeholder influence, communication and coaching skills.
• Familiarity with regional hiring markets is a plus.

📌 Lead – Talent Acquisition, Retail (New Delhi)
🏢 Lenskart.com
📍 New Delhi