Requirement Details: Role: Enterprise Print Services Administrator / Engineer Primary

Location:
Noida

Experience:
4-14 yrs Position Overview (Job Summary): Responsible for administering, supporting, and optimizing enterprise print services across a multi-vendor printer workplace including HP, Canon, Xerox, and Ricoh. The role requires hands-on expertise in Canon uniFLOW / uniFLOW Online, PrinterLogic, secure/follow-me printing, printer driver and queue management, Windows print infrastructure, and print monitoring tools. The engineer will also handle L2/L3 incidents, migrations, upgrades, security, reporting, and vendor coordination. Primary

Skills:
• Enterprise Print Services
• Canon uniFLOW / uniFLOW Online
• PrinterLogic
• Secure Print / Follow-Me Printing
• Printer Driver Management
• Print Queue Management
• Windows Print Infrastructure
• L2/L3 Print Support & Troubleshooting Secondary

Skills:
• HP Web Jetadmin
• Canon iWEMC
• Xerox CentreWare
• Ricoh Device Manager
• Active Directory / Azure AD integration
• SNMP-based printer monitoring
• Printer fleet and consumables monitoring
• Print/scan/workflow troubleshooting
• Usage, cost, and compliance reporting
• Print security and auditing
• SLA-based incident/service-request management
• Print solution migrations and upgrades
• OEM/vendor management
• SOP and knowledge-document maintenance Relevant hands-on experience should be in:
• Enterprise print-service administration
• Multi-vendor printer environments
• Canon uniFLOW and/or uniFLOW Online
• PrinterLogic




• Windows print infrastructure
• L2/L3 troubleshooting and support Role and Responsibilities A.

Key Responsibilities
• Administer and support enterprise print services across HP, Canon, Xerox, and Ricoh environments.
• Configure and manage Canon uniFLOW / uniFLOW Online for secure printing, accounting, and workflows.
• Deploy and manage PrinterLogic for serverless print queues and printer-driver management.
• Configure and maintain Windows print queues, drivers, ports, and policies.
• Implement secure print release, follow-me printing, and user authentication using AD / Azure AD.
• Manage OEM print-management tools such as HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, and Ricoh Device Manager.
• Troubleshoot print, scan, application, network, and workflow-related issues.
• Provide L2/L3 support for print-related incidents and service requests in line with SLAs.
• Monitor printer fleet health, availability, consumables, and usage through SNMP-based tools.
• Generate usage, cost, and compliance reports using uniFLOW and OEM platforms. B. Additional

Responsibilities:
• Support printer and print-management solution rollouts, migrations, upgrades, and device deployments.
• Coordinate with OEM vendors and managed service providers for maintenance and escalations.
• Enforce print-security, audit, and cost-control policies.
• Maintain SOPs, operational documentation, and print-service knowledge articles.
• Proactively optimize enterprise print services for cost reduction, service reliability, and improved user experience.

📌 File and Print Services (Noida)
🏢 HCLTech
📍 Noida