Industrial Relations Officer Key Responsibility Areas (KRA) Document Position: Industrial Relations & HR Executive Reporting To: Plant Head / HR Head

Location:
Goa Plant Company: Hindustan Waste Treatment Pvt. Ltd. ABOUT HINDUSTAN WASTE TREATMENT PVT. LTD. Hindustan Waste Treatment Pvt. Ltd. (HWT) is a 100% subsidiary of SFC Environmental Technologies Ltd., operating at the intersection of India’s urbanisation and the growing burden of municipal solid waste, where increasing landfill dependency and inefficient waste processing continue to pose critical environmental and public-health challenges. HWT is actively engaged in Biogas and Compressed Biogas (CBG) projects across India and currently operates a solid waste management facility in Goa. The company delivers end-to-end integrated solid waste treatment solutions, encompassing process design, detailed engineering, in-house manufacturing, supply, project management, erection, commissioning, and long-term operations and maintenance (O&M;) of waste treatment plants. Our integrated approach ensures operational continuity, performance accountability and lifecycle stewardship of waste processing infrastructure. HWT is driven by an open, collaborative culture, a growth mindset, and an energetic, dynamic team that combines engineering depth with on-ground execution capability. We foster freedom of thought, ownership and continuous learning, creating an environment where teams are empowered to deliver high-quality, reliable and responsible waste treatment solutions. VISION “Be the trusted leader in environmental technologies, continuously innovating to create value, inspiring sustainable change for a better tomorrow.” MISSION “Harnessing technology and human insights to develop and deliver simple, flexible, and cost-effective environmental solutions.” Role Overview The Industrial Relations & HR Executive will be responsible for managing industrial relations, employee engagement and core HR activities at the Goa plant. The role will involve working closely with plant management, employees, contract workforce and external stakeholders to ensure smooth HR operations and a positive employee environment. The candidate should have a strong understanding of industrial relations, labour laws and HR processes, along with the ability to handle employee concerns, disciplinary matters, attendance,



manpower coordination and statutory requirements at a plant location. Key Responsibility Areas (KRA) 1. Industrial Relations
• Manage day-to-day industrial relations at the Goa plant and maintain a positive employee environment.
• Handle employee grievances, concerns and workplace-related issues in coordination with Plant and HR management.
• Support management in disciplinary matters, misconduct cases and implementation of company policies.
• Maintain effective communication with employees, workmen and contract labour.
• Assist in preventing and resolving employee relations issues and maintaining workplace harmony.
• Coordinate with employee representatives, contractors and other relevant stakeholders when required. 2. HR Operations
• Manage day-to-day HR activities at the plant, including attendance, leave, shift schedules and employee records.
• Coordinate onboarding, joining formalities, documentation and induction of new employees.
• Maintain accurate employee and manpower records.
• Coordinate with the corporate HR team for payroll, employee perks, insurance and other HR-related matters.
• Support employee transfers, confirmations, promotions and other employee lifecycle activities.
• Ensure timely communication of HR policies and processes to plant employees. 3. Statutory Compliance & Labour Laws
• Ensure compliance with applicable labour laws and statutory requirements at the plant. 4. Employee Engagement & Welfare
• Plan and coordinate employee engagement and welfare initiatives at the Goa plant.
• Support employee communication activities, celebrations and plant-level events.
• Understand employee concerns and work with management to improve employee experience.
• Promote a positive, respectful and safe workplace culture.
• Support HR initiatives related to employee development and engagement. 5. Attendance, Leave & Payroll Coordination
• Monitor employee attendance, shifts, overtime and leave records.




• Coordinate with payroll/HR teams for accurate monthly payroll inputs.
• Verify attendance and overtime data before submission.
• Resolve employee queries related to attendance, leave, salary and HR processes.
• Maintain proper documentation for all HR transactions. Key Performance Indicators (KPIs) 1. Industrial Relations
• Effective resolution of employee grievances and workplace concerns.
• Timely handling of disciplinary and employee relations matters.
• Maintenance of a positive and stable industrial relations environment. 2. HR Operations
• Accuracy and timeliness of attendance, leave and employee records.
• Timely completion of employee lifecycle activities.
• Effective coordination between plant and corporate HR. 3. Statutory Compliance
• Minimal compliance gaps and documentation issues. 4. Employee Engagement
• Successful implementation of plant-level employee engagement initiatives.
• Timely resolution of employee concerns.
• Employee participation and feedback on HR initiatives. Academic Qualifications
• Graduation in Industrial Relations / Labour Relations / Human Resources / Personnel Management or a related discipline.
• Postgraduate qualification in HR/Industrial Relations will be an added advantage. Skills & Competencies Required
• 2–3 years of experience in Industrial Relations, HR Operations or Plant HR.
• Strong understanding of industrial relations and HR processes.
• Knowledge of applicable labour laws and statutory compliance.
• Experience in handling workmen, contract labour and plant-level HR activities.
• Good understanding of attendance, leave, payroll inputs and employee documentation.
• Robust interpersonal and communication skills.
• Ability to handle employee grievances and sensitive workplace situations professionally.
• Good coordination and stakeholder-management skills.
• Proficiency in MS Excel and other HR systems.
• Ability to work independently in a plant environment. Reporting Structure & Collaboration Reports To: Project Manager Collaborates With:
• Plant Operations & Project Teams
• Corporate HR Team
• Finance & Accounts
• EHS / Safety Team
• Contract Labour Contractors
• Employees and Workmen
• External Labour/Statutory Authorities

📌 Industrial Relations office (India)
🏢 Hindustan Waste Treatment
📍 India