26 Oct
|
HOTEL RATAN VILAS
|
Jodhpur
26 Oct
HOTEL RATAN VILAS
Jodhpur
Company Description HOTEL RATAN VILAS is a hospitality company located on Loco Shed Road in the Ratanada area of Jodhpur, Rajasthan, India. The hotel serves guests visiting Jodhpur with comfortable accommodations and personalized service. Situated in a well-connected neighborhood, HOTEL RATAN VILAS caters to both leisure and business travelers. Team members work in a guest-focused environment that values professionalism, reliability, and courteous behavior toward all visitors. Role Description The Hotel Reservation Associate is a full-time, on-site role based in Jodhpur at HOTEL RATAN VILAS. The associate handles room reservation requests via phone, email, and online channels, ensuring accurate booking details and timely confirmations. Daily responsibilities include managing reservation systems, updating guest records, and coordinating with reception and housekeeping to prepare for arrivals and departures. The role also involves responding to guest inquiries, explaining room options and rates, processing modifications or cancellations, and resolving basic booking-related issues.
The associate may assist with check-in support during busy periods and collaborate with the food & beverage team to note special requests, packages, or meal plans linked to reservations. Qualifications
• Candidates should possess strong Communication and Customer Service skills to interact effectively with guests and team members.
• Candidates should possess Reservations skills, including familiarity with booking systems and basic data entry accuracy.
• Candidates should possess Receptionist Duties skills, such as handling inquiries, managing front-office coordination, and organizing guest information.
• Candidates should possess basic Food & Beverage awareness to coordinate guest meal plans, special dietary requests, and relevant packages.
• Additional beneficial qualifications include prior experience in hotels or hospitality, proficiency in English and local languages, basic computer skills (MS Office, email, internet), and strong attention to detail.
• Ability to work flexible schedule, maintain a professional demeanor under pressure, and collaborate in a diverse team environment is highly valued.
📌 Hotel reservation associate (Jodhpur)
🏢 HOTEL RATAN VILAS
📍 Jodhpur