Job Description

Job Description
SAP BASIS(CALM + SOLMAN) –Support Project

Location:
[Pune] Project Duration: [36 months] Employment Type: [ Subcontract] SAP Cloud ALM (CALM) Configure and administer SAP Cloud ALM. Set up Business Process Monitoring and Health Monitoring. Configure Integration Monitoring and Job Monitoring. Implement Real User Monitoring and Exception Monitoring. Monitor SAP S/4HANA, BTP, SuccessFactors, Ariba, and Integration Suite landscapes. Support Project and Task Management within SAP Cloud ALM. Configure alerting, dashboards, and analytics. Ensure operational excellence through proactive monitoring. SAP Solution Manager Administration Administer SAP Solution Manager 7.2 environment. Configure Landscape Management Database (LMDB). Maintain System Landscape Directory (SLD). Manage Technical Monitoring and System Monitoring. Configure EarlyWatch Alerts. Support Root Cause Analysis and Diagnostics. Perform SolMan upgrades and support pack implementations. IT Service Management (ITSM) Configure And Support Incident Management Problem Management Service Request Management Change Request Management Define SLA monitoring and escalation processes. Support ticket workflows and approval processes. Maintain IT governance and compliance standards. Change & Release Management Configure ChaRM (Change Request Management). Support Release Management processes. Manage transport lifecycle across SAP landscapes. Coordinate deployment and production release activities. Ensure audit and compliance adherence. Test Management Configure SAP Test Suite. Support test planning and execution. Manage test cases and defect tracking. Coordinate SIT, UAT, and Regression Testing activities. Support automated testing integration. Monitoring & Operations Configure Technical Monitoring Interface Monitoring Business Process Monitoring Job Monitoring System Health Checks Analyze system performance.



Monitor interfaces and integrations. Proactively identify operational risks. Documentation & Governance Maintain operational procedures and runbooks. Prepare KPI and SLA reports. Support audits and compliance requirements. Document monitoring setups and support processes. Required Technical Skills SAP Cloud ALM SAP Cloud ALM Administration Business Process Monitoring Integration Monitoring Exception Monitoring Health Monitoring Real User Monitoring Task & Project Management Alerting and Analytics SAP Solution Manager SolMan 7.2 ITSM ChaRM Test Suite Technical Monitoring Root Cause Analysis EarlyWatch Alerts System Recommendations Diagnostics SAP Basis Knowledge SLD Configuration LMDB Administration Managed System Configuration RFC Configuration Transport Management SAP Landscape Exposure SAP S/4HANA SAP ECC SAP BW/4HANA SAP PI/PO SAP BTP SAP Integration Suite SAP SuccessFactors SAP Ariba Reporting & Analytics SLA Reporting KPI Dashboards Monitoring Reports Operational Analytics AMS Support Responsibilities Perform day-to-day monitoring of SAP systems. Track and resolve production incidents. Manage SLA reporting and compliance. Coordinate with Basis and functional teams. Conduct root cause analysis for critical issues. Participate in major incident management. Support 24x7 production environments when required. Required Qualifications Bachelor's Degree in Engineering, Computer Science, or Information Technology. 6+ years of SAP experience. Minimum 3+ years of SAP Cloud ALM/Solution Manager experience. Experience supporting global SAP landscapes. Strong troubleshooting and system monitoring expertise. Get empowered by NTT DATA Business Solutions We transform. SAP® solutions into Value NTT DATA Business Solutions is a rapid-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.

📌 CALM+ SOLMAN Consultant (Mulshi)
🏢 NTT DATA Business Solutions
📍 Mulshi