Associate Director – Salesforce & Solution Architecture

Location:
Gurugram, India Work Model: Hybrid Industry: Global Enterprise Organization Role Overview We are seeking an experienced Associate Director – Salesforce & Solution Architecture to lead enterprise Salesforce architecture, engineering delivery, and platform strategy. This role combines solution architecture and technical leadership with responsibility for delivery governance, engineering standards, and the development of high-performing Salesforce teams. The successful candidate will translate business requirements into scalable, secure, and integrated technology solutions while providing architectural direction across Salesforce platforms, enterprise applications, APIs, data, and cloud-based services. The role requires a strong blend of Salesforce expertise, enterprise solution design, technical decision-making, and leadership across globally distributed teams.

Key Responsibilities
1. Salesforce Solution Architecture & Technical Strategy
• Define and govern end-to-end Salesforce solution architectures aligned with enterprise technology strategy and business objectives.
• Translate business requirements into scalable technical designs, architecture blueprints, integration patterns, and implementation roadmaps.
• Provide architectural guidance across Salesforce configuration, Apex, Lightning Web Components (LWC), Salesforce Flows, data models, and platform extensions.
• Evaluate architectural options, technology frameworks, and design trade-offs to ensure scalability, maintainability, performance, and cost efficiency.
• Establish architecture principles, design standards, reusable components, and technical governance across Salesforce initiatives.
• Identify opportunities for platform modernization, automation, AI enablement, and continuous improvement. 2. Salesforce Engineering & Delivery Leadership
• Lead end-to-end Salesforce engineering delivery, ensuring projects meet agreed scope, timelines, budgets, and quality standards.
• Oversee solution design, development, integrations, testing, deployment, and production readiness.
• Guide engineering teams on technical design decisions, coding standards, code quality, performance optimization, and engineering best practices.
• Drive Agile delivery, sprint planning, backlog prioritization, release planning, and execution governance.
• Monitor delivery KPIs, resolve technical blockers, manage dependencies, and mitigate delivery risks.
• Ensure effective CI/CD, setting management, and deployment practices using tools such as Copado, Gearset, and Git-based workflows. 3. Enterprise Integration & Data Architecture




• Design and govern integrations between Salesforce and enterprise systems using APIs, middleware, and established integration patterns.
• Provide architectural oversight for data migration, data quality, data models, synchronization, and platform interoperability.
• Ensure Salesforce solutions integrate effectively with enterprise applications, cloud platforms, and downstream business systems.
• Define integration standards, data governance practices, and technical controls to support reliable and secure information exchange.
• Collaborate with enterprise architects and technology leaders to ensure consistency with broader enterprise architecture. 4. Team Leadership & Capability Development
• Lead, mentor, and develop Salesforce architects, developers, administrators, QA engineers, and technical leads.
• Build high-performing engineering teams with clear ownership, accountability, and delivery expectations.
• Establish technical development plans, mentoring practices, and knowledge-sharing forums.
• Support workforce planning, resource allocation, performance management, and capability development.
• Foster a culture of engineering excellence, innovation, collaboration, and continuous learning. 5. Stakeholder & Business Partnership
• Partner with product owners, business stakeholders, enterprise architects, and senior technology leaders to shape solution direction and delivery priorities.
• Explain architectural options, technical risks, dependencies, and investment trade-offs to business and executive stakeholders.
• Align technical roadmaps with business strategy, operational needs, and long-term platform objectives.
• Coordinate across cross-functional and globally distributed teams to drive consistent architectural decisions and delivery outcomes.
• Support estimation, resource planning, prioritization, and technology investment decisions. 6. Platform Governance, Security & Quality
• Ensure Salesforce solutions comply with enterprise architecture standards, security policies, privacy requirements, and regulatory obligations.
• Oversee architecture reviews, technical risk assessments, testing strategy, regression testing, and UAT readiness.
• Establish governance for platform configuration, access controls, change management,



releases, and production deployments.
• Drive platform reliability, scalability, performance, technical debt reduction, and operational excellence.
• Maintain architecture documentation, technical standards, implementation guidelines, and continuous improvement plans. Required Qualifications & Experience
• 15+ years of experience in technology delivery, solution architecture, Salesforce engineering, or technical leadership, with substantial Salesforce experience.
• Proven experience designing and governing enterprise Salesforce solutions across complex business and technology environments.
• Strong understanding of Salesforce architecture, platform capabilities, configuration, development lifecycle, and implementation best practices.
• Working knowledge of Apex, Lightning Web Components (LWC), Salesforce Flows, APIs, integrations, and Salesforce data architecture.
• Experience leading technical teams, architects, developers, and QA resources across multiple projects or workstreams.
• Demonstrated expertise in solution design, architecture governance, Agile delivery, release management, and engineering quality.
• Familiarity with Salesforce DevOps practices and tools such as Copado, Gearset, and Git-based CI/CD workflows.
• Understanding of enterprise integration patterns, data migration, cloud platforms, security, and access governance.
• Strong stakeholder management, communication, problem-solving, and technical decision-making skills. Preferred Qualifications
• Relevant Salesforce certifications, such as Application Architect, System Architect, or other advanced Salesforce credentials.
• Experience with large-scale enterprise Salesforce implementations and multi-cloud environments.
• Exposure to enterprise architecture frameworks, API-led integration, automated testing, and modern DevOps practices.
• Experience with platform modernization, AI-enabled solutions, or emerging Salesforce capabilities.
• Experience working with globally distributed engineering teams and enterprise stakeholders. Key Success Factors
• Scalable, secure, and maintainable Salesforce solution architecture.
• Consistent, high-quality engineering delivery and predictable releases.
• Effective integration across Salesforce and enterprise technology platforms.
• Strong technical governance, engineering standards, and reduced technical debt.
• High-performing teams with clear technical ownership and accountability.
• Alignment between business strategy, architecture roadmaps, and technology execution. Equal Employment Opportunity Employer

📌 Associate Director – Salesforce (Gurugram)
🏢 Important Business
📍 Gurugram