Job Title: E-commerce Manager, Online Food Delivery

Location:
Chennai, Tamil Nadu (On-site) Employment Type: Full-time Compensation: Up to ₹10 LPA (negotiable for deserving candidates)

About the Role
A legacy non-veg restaurant chain in Tamil Nadu, known for its strong brand value and presence across the state, is looking for an E-commerce Manager to take care of its online food delivery business. You will manage day-to-day operations on food delivery platforms, working closely with the outlet managers and the Scalyon team. What You Will Do
• Manage the restaurant’s listings on food delivery platforms across 15+ outlets (Chennai Branches only), including menus, pricing, images, offers and visibility.
• Be the day-to-day contact for food delivery account teams and resolve issues quickly
• Coordinate with outlet managers on item availability, prep times, packaging, ratings and delivery quality
• Track order, conversion and cancellation numbers outlet by outlet, and act on what the data shows
• Run ads and promotions within agreed budgets and track the returns
• Monitor reviews and ratings, find the cause of recurring complaints and work with the kitchens to fix them
• Work with our team on audits, playbooks and growth plans, and carry them out at outlet level




• Prepare timely performance reports for management
• Menu Hygiene & Engineering. Who We Are Looking For
• Minimum 1 year of experience in online food delivery, aggregator management or restaurant marketplace operations
• Preferred: candidates from food tech companies such as Zomato or Swiggy, or those with hands-on experience doing similar work for a leading restaurant chain
• Working knowledge of partner dashboards, ads tools and settlement reports
• Comfortable working with metrics such as orders, AOV, conversion, discounts and ad returns
• Skilled at coordinating with multiple outlet teams to get shit done.
• Fluent in English and Tamil
• Willing to visit outlets from time to time for audits and reviews. Valuable to Have
• Experience with multi-outlet restaurant groups
• Strong Analytical Skills
• Working knowledge of Excel or Google Sheets
• Why This Role
• Work with an established restaurant brand that is growing its online business
• Learn directly from a consulting team with deep marketplace experience
• A hands-on role with clear scope and room to grow

How to Apply
Fill in the Google Form below: https://forms.gle/RzyxCPCk9bxpCyZz6

📌 Ecommerce Manager (Chennai)
🏢 Scalyon
📍 Chennai