Company Description Alkare Services is a specialized outsourcing partner supporting healthcare organizations in the UK and US with dedicated administrative and managerial professionals. The company focuses on streamlining operations and reducing internal workload so healthcare providers can prioritize high-quality patient care. Alkare Services works with care providers, clinics, and healthcare businesses to manage day-to-day processes that keep operations efficient and compliant. Team members contribute to a service model that values reliability, accuracy, and strong collaboration with international healthcare clients. Role Description The Support Centre Administrator is a full-time hybrid role based in Thrissur, with some work-from-home flexibility. This role involves handling daily administrative tasks such as managing patient and client data, processing documentation, and maintaining accurate records for healthcare partners. The administrator will respond to inquiries via phone, email, and ticketing systems, escalate issues when needed, and ensure timely follow-up. Additional responsibilities include coordinating schedules, preparing reports, supporting internal and client-facing communications, and adhering to healthcare-related policies and confidentiality standards.



The role requires consistent collaboration with team members and international clients to support smooth and efficient operations. Qualifications
• Strong administrative and organizational skills, including data entry, documentation management, and record keeping.
• Proficiency with office software and digital tools (e.g., spreadsheets, word processing, email and communication platforms, CRM or ticketing systems).
• Excellent written and verbal communication skills in English, with a professional and courteous phone and email manner.
• Ability to prioritize tasks, manage time effectively, and handle multiple responsibilities in a fast-paced support environment.
• Attention to detail and accuracy, especially when working with confidential healthcare and client information.
• Comfort working in a hybrid model from Thrissur, with reliability in both in office and remote settings.
• Collaborative mindset, ability to work as part of a team, and openness to feedback and continuous learning.
• Prior experience in healthcare administration, customer service, or BPO/shared services environments is an advantage.
• Relevant diploma or bachelor’s degree in administration, business, healthcare management, or a related field preferred.

📌 Support Centre Administrator (Thrissur)
🏢 Alkare Services
📍 Thrissur