1. Job Summary SIDBI is looking for detail-oriented and analytical candidates for the position of Customer Support Associate (CSA) at its Patna location. Candidates should possess strong analytical, financial data analysis, drafting, and communication skills, along with proficiency in MS Excel, PowerPoint, and Word. Knowledge of banking operations, loan applications, sales and marketing, accounting, finance, GST, TDS, and financial analysis will be an added advantage. 2. Roles and Responsibilities
· Support banking operations and assist in processing and reviewing loan applications.
· Analyze financial data, accounting records, and other relevant financial information.
· Prepare MIS reports, dashboards, and management presentations.
· Assist in credit monitoring, recovery-related activities, and financial analysis.
· Support accounting and finance activities, including GST and TDS-related documentation.
· Draft official communications, reports, notes, and presentations.
· Assist in sales and marketing activities, as required.
· Maintain accurate records and ensure timely completion of assigned tasks. 3. Essential Qualifications Graduate in Commerce, Management, Economics, Statistics, Mathematics, Computer Applications, Banking, Finance, or an allied discipline from a recognized university. 4. Preferred Qualifications
· MBA in Finance or Banking.
· CA Inter or CMA Inter.




· M.
Com.
· BBA/B.
Com with strong analytical skills.
· Postgraduate Diploma in Banking and Finance. 5. Essential Technical Skills
· MS Excel: Advanced proficiency in Pivot Tables, Power Query, Lookups, MIS preparation, and dashboard creation.
· MS PowerPoint: Preparation of management presentations and review decks.
· MS Word: Drafting policy notes, memoranda, official communications, and reports.
· Financial and accounting data analysis.
· Robust business communication, analytical, and drafting skills. 6. Experience Requirements
· Preference will be given to candidates with 1–3 years of relevant experience in banking, financial services, recovery, credit monitoring, audit, consulting, or MIS functions.
· Candidates with postgraduate qualifications in Finance/Banking or relevant industry experience will be preferred. 7. Key Competencies
· Strong analytical and problem-solving abilities.
· Attention to detail and accuracy.
· Excellent written and verbal communication skills.
· Ability to prepare reports and presentations independently.
· Good organizational skills and ability to meet deadlines.

How to Apply
Interested candidates who meet the above criteria may share their updated CVs at: Email: [email protected] / [email protected]

📌 Customer Support Associate (Patna)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Patna