Company Description The Arihant Sports Academy, established in 2012, is a dedicated sports facility focused on developing young cricket players with the potential to represent India and their state teams. Located in New Delhi, India, the academy is recognized as a pioneer in cricket training and has a strong record of student performance at the national level. A team of experienced and committed coaches works closely with each player to help them reach their full potential. The academy offers a professional training environment for families and players seeking long-term development and competitive success. Role Description The Account Manager at amgsindia will be responsible for overseeing client relationships related to academy enrollments, training programs, and partner engagements in the Greater Delhi Area. This full-time, on-site role involves managing client accounts, handling inquiries, coordinating with coaching and operations teams, and ensuring explicit communication about services, schedules, and fees. The Account Manager will track payments, maintain accurate records, prepare basic reports on client satisfaction and retention, and support marketing and outreach activities to grow the academy’s client base. The role also includes resolving client issues promptly, supporting event or program coordination, and contributing to continuous improvement of the academy’s service experience.



Qualifications
• Client relationship and account management: ability to manage multiple accounts, build trust with families and partners, and ensure timely follow-ups and issue resolution.
• Communication and interpersonal

skills:
strong spoken and written communication in English (and Hindi preferred), with the ability to explain services clearly and interact effectively with diverse stakeholders.
• Administrative and organizational

skills:
experience in record-keeping, payment tracking, use of basic office software (e.g., MS Office, spreadsheets), and maintaining accurate documentation.
• Sales and customer service orientation: comfort with advising potential clients, supporting enrollment processes, and contributing to client retention and academy growth.
• Relevant

experience:
prior work in account management, customer service, or operations in education, sports, or service-oriented organizations is beneficial.
•

Education:
bachelor’s degree in business, commerce, management, or a related field preferred, or equivalent professional experience.
• Personal attributes: high level of professionalism, integrity, and reliability; ability to work on-site in the Greater Delhi Area and collaborate with cross-functional teams.

📌 Account Manager (India)
🏢 amgsindia
📍 India