26 Oct
|
Ambest Brandcom
|
Mumbai
26 Oct
Ambest Brandcom
Mumbai
Company Description Ambest Brandcom is a strategic brand communication and video storytelling agency that partners with marketing and communication leaders at MNCs, corporates, and SMEs to drive meaningful engagement. With over 20 years of experience, the team blends creativity with strategy to help brands communicate with clarity and impact across digital, video, and design-led platforms. The agency delivers integrated brand experiences, including brand identity, video production, internal and external campaigns, and performance-led digital marketing. Ambest Brandcom serves diverse industries such as healthcare and medtech, renewable energy, infrastructure and real estate, lifestyle, FMCG, and BFSI. Clients choose Ambest Brandcom for its strong strategic thinking, executional excellence, and customer-first approach in building memorable brand narratives. Role Description The Client Services Executive is a full-time, on-site role based in Mumbai with an experience of 2-3 years, responsible for managing day-to-day interactions with clients and ensuring smooth delivery of brand communication and marketing projects. This role involves understanding client objectives, coordinating with internal creative, content, and digital teams, and tracking project timelines and deliverables. The Client Services Executive will support proposal development, prepare status reports, and help translate client briefs into actionable plans.
The role includes monitoring campaign performance, gathering feedback, and working to enhance client satisfaction and long-term relationships. The individual will also assist in identifying upsell or cross-sell opportunities aligned with client needs and the agency’s service offerings. Qualifications
• Strong Client Services and Client Relations skills to manage accounts, understand client needs, and maintain qualified, trust-based relationships.
• Experience in Business Relationship Management to support long-term partnerships, coordinate stakeholder communication, and contribute to account growth.
• Focus on Customer Satisfaction, including responsiveness, issue resolution, and proactive follow-up to ensure high-quality service delivery.
• Solid Analytical Skills to interpret campaign results, prepare basic reports, and provide insights that support continuous improvement.
• Relevant experience in advertising, marketing, brand communication, or agency environments; familiarity with digital and video-based campaigns is an advantage.
• Excellent verbal and written communication skills, strong organizational abilities, and attention to detail.
• Ability to collaborate with cross-functional teams and manage multiple projects in a fast-paced setting.
• Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
📌 Client Servicing Executive | Creative (Mumbai)
🏢 Ambest Brandcom
📍 Mumbai