? HIRING: Customer Support Executive (NDR & Delivery) ? Bubble Me (as seen on Shark Tank India Season 5) ? Panchkula, Haryana (On-site, Full-time) ? Up to ₹17,000 per month (based on experience) ? Graduate in any field ? Minimum 6 months in customer support / BPO / e-commerce / courier support ?️ Positive Hindi and English (speaking and writing) WHAT YOU WILL DO ✅ Handle failed deliveries (NDR): call and WhatsApp customers, confirm address and delivery time, and get the courier to reattempt ✅ Convince COD customers to accept their order or pay online, so fewer parcels return ✅ Track delayed, stuck and "delivered but not received" parcels and follow up with couriers until solved ✅ Arrange replacement or refund for lost or damaged parcels and help file courier claims ✅ Send customers clear,
polite delivery updates by call and message ✅ Update daily records in Excel / Google Sheets ✅ Report couriers or pin codes with repeated issues to your Team Lead and follow SOPs for routine cases WHAT WE NEED
• Confident, polite calling, including with upset customers
• Basic Excel or Google Sheets (filters, sorting)
• Good follow-up habit and attention to detail
• Ability to learn new software quickly (courier portals, helpdesk tools) BONUS: Experience with NDR, RTO, COD or courier portals (Shiprocket, Delhivery, Bluedart) WHY JOIN US? A brand recognised on India's biggest startup stage, a supportive team and room to grow. ? TO APPLY Send your CV on email:
[email protected] (Subject: Customer Support Executive – Panchkula) Please mention in your message: total experience, current salary, expected salary and notice period.
📌 Customer Support Executive (Panchkula)
🏢 Bubble Me
📍 Panchkula