Company Description Medcity Study Abroad, powered by Medcity International Overseas Corporation, is a trusted overseas education and international healthcare career consultancy supporting students and professionals in building global futures. The organization specializes in study abroad programs, international university placements, nursing and healthcare careers, visa guidance, language training, and healthcare licensing pathways across destinations such as Germany, the UK, Ireland, Canada, Australia, and wider Europe. Applicants benefit from personalized counselling, transparent guidance, and end-to-end assistance, from course selection and admissions to visa processing and career planning. By simplifying the overseas education and migration process, Medcity Study Abroad helps individuals make informed decisions and successfully transition to international education and career opportunities. Based in India, the organization supports learners and professionals worldwide. Role Description The Assistant Branch Head is a full time, on-site role based at the Kochi branch, supporting the overall management and performance of the center. This position assists in overseeing daily branch operations, including counselling workflows, admissions processes, and service delivery to students and professionals seeking overseas education and healthcare career opportunities. The role involves supervising and guiding counselling and support staff, ensuring adherence to company standards, and maintaining a high level of client satisfaction through timely communication and accurate information. The Assistant Branch Head supports branch-level marketing activities,



local outreach, and relationship-building with partners, training institutes, and universities as needed. The role also includes monitoring branch targets, preparing periodic reports, coordinating with senior management, and contributing to continuous improvement of processes and services. Qualifications
• Candidates should possess strong leadership, team supervision, and people management skills to support branch operations and guide staff effectively.
• Candidates should possess excellent communication, interpersonal, and counselling skills to interact with students, families, and professionals in a clear and supportive manner.
• Candidates should possess organizational, time management, and multitasking skills to handle multiple admissions, visa, and documentation processes efficiently.
• Candidates should possess problem-solving, decision-making, and conflict resolution skills to address client issues and operational challenges promptly.
• Candidates should possess customer service orientation and relationship management skills to build trust and maintain long-term client and partner relationships.
• Relevant experience in overseas education consulting, student counselling, or healthcare career guidance is highly beneficial.
• A bachelor’s degree in any discipline, preferably in business, management, education, or a related field, is desirable.
• Proficiency in MS Office tools and comfort with CRM or counselling management systems will be an advantage.
• Ability to work on-site in Kochi and flexibly support branch schedules and events as required.

📌 Assistant branch head (Kochi)
🏢 Medcity Study Abroad
📍 Kochi