Job Description

Job Description
Exp 6 to 10 years Good understanding of HANA system architecture
• Knowledge on Linux operating system
• HANA Installation and Administration experience
• Backup’s maintenance using backint in Hana Studio
• Stop and start the HANA Database Single and Multi-tenant during Maintenance window
• Installing Hana 2.0 MDC end to end.
• Performing DB Client upgrade
• Hana Version upgrade from Hana 1.0 to Hana 2.0
• Hana Monitoring using Hana Studio by acting on Alerts.
• Applying licenses for HANA systems
• Audit log management and enable audit log for users
• Enable traces for performance analysis
• Performing system health checks
• Creation of users and giving roles to that users
• Troubleshooting backup, memory, CPU utilization and performance issues
• Parameter configuration changes in HANA
• Performing backup recovery and point in time recovery for both MDC and Non-MDC systems.
• Troubleshooting HANA database issues by analyzing trace files
• Handling the P1 and P2 related incident and provide the timely solution

Key Responsibilities
• Provide reliable customer administrative support to ensure smooth system operations.
• Actively monitor systems, processes, and services to maintain stability and performance.
• Accountable for SLA compliance and quality of delivered services.




• Prepare and deliver SLA reports, including compliance tracking and breach analysis.
• Ensure services meet agreed quality standards and customer expectations.
• Provide active support during escalations, ensuring timely resolution and effective communication.
• Participate in planning and execution of critical activities, including maintenance windows and major changes.
• Demonstrate strong analytical and decision-making skills in high-pressure or critical situations.
• Support capacity management of resources to ensure service continuity.
• Work closely with Delivery teams to identify gaps and areas for operational improvement.
• Excellent communication skills (verbal and written).
• Ability to manage multiple priorities in a rapid-paced support environment.
• Strong customer focus with a quality-driven mindset.
• Good collaboration skills and ability to work across teams. Get empowered by NTT DATA Business Solutions We transform. SAP® solutions into Value NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.

📌 HANA DBA (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru