About Gallant Gallant is a vertically integrated OEM/ODM fine jewelry manufacturer serving 75+ wholesale accounts across India and the UK. We design, cast, set, finish and ship under one roof, and we intend to become one of India’s leading jewelry exporters. Getting there means running the factory on systems, not memory and paper. Why This Role Exists Today, much of our factory runs on registers, spreadsheets, phone calls and WhatsApp. That works until it doesn’t: a missed stage, a wrong CAD going to dispatch, a client chasing an order status nobody can see in one place. We are hiring a senior technologist to own the shift from manual to digital across the business. This is not an IT administrator or helpdesk role. You will redesign how work flows, from the moment a client sends an inquiry to the moment they reorder, and build or buy the systems that make it faster, more accurate and visible to everyone who needs it. This is a full-time, on-site role based at our factory in Jaipur. What You Will Own 1. Factory digitization
• Map every flow end to end (PO receipt, CAD, wax, casting, filing, setting, plating, polishing, QC, packing, dispatch) and find where paper, re-keying and verbal handoffs slow us down or cause errors
• Replace them with systems the floor will actually use: simple, mobile-first, usable by department heads and karigars, in Hindi where needed
• Build traceability for metal, stones and work-in-progress across departments 2. Systems and ERP
• Lead our ERP decision and rollout for a single PO-to-production-to-invoicing flow: evaluate vendors, run build-vs-buy calls, negotiate, implement, migrate data
• Own our internal production timeline tool (Kadam) and integrate it with the ERP, accounting,



CAD and marketplace channels so data is entered once
• Automate repetitive work: order notifications, deadline reminders, reports, reconciliations 3. The customer journey
• Treat the client experience as a system: inquiry, quotation, sampling, CAD approval, order confirmation, production updates, dispatch, invoicing, reorder
• Cut turnaround and back-and-forth at every step; give clients and our sales team real-time visibility into order status
• Find where technology can make us easier to buy from than any competitor 4. Data and decisions
• Build dashboards leadership trusts: on-time delivery by account, delays by department, capacity, rework, inventory
• Make the numbers drive weekly decisions, not monthly post-mortems 5. Foundations
• Own hardware, network, backups, access control and data security, and manage IT vendors
• Train teams, write SOPs and drive adoption until recent ways of working stick What Success Looks Like
• Every live order’s stage, owner and deadline is visible in one system. No one has to call the floor to find out
• Errors from manual handoffs (wrong specs, missed stages, CAD/dispatch mix-ups) drop measurably
• Order turnaround and quote-to-confirmation time come down, tracked per client account
• The ERP is live, adopted and the single source of truth; parallel registers and spreadsheets are retired




• Clients notice: fewer status-chasing calls, faster approvals, cleaner documentation Must-Haves
• A proven track record of digitizing operations in manufacturing, supply chain or a comparable process-heavy business. You have taken a team from paper to systems and made it stick
• Hands-on ERP

experience:
selection, implementation, integration and data migration
• Strong process thinking: you map a workflow before you automate it, and you question whether a step should exist at all
• Genuine curiosity about the customer: you think in terms of the client’s experience, not just internal efficiency
• Technical depth to build, not just buy: comfortable with databases, APIs, low-code/automation tools (e.g. Airtable, Make, Zapier), and scoping work for developers
• The ability to win over a shop floor: patient, practical, respected by karigars and department heads alike
• Fluent in Hindi and English
• High ownership and integrity; you will handle sensitive commercial and inventory data Nice-to-Haves
• Jewelry, gems or precious-metals manufacturing exposure (metal loss tracking, stone inventory, hallmarking)
• Experience with export documentation, B2B order portals or marketplace integrations
• Exposure to applying AI to operations: forecasting, document processing, visual QC This Role Is Not for You If…
• You want to maintain systems rather than change how a business runs
• You prefer working from a desk to walking the factory floor
• You need a large team and budget before you can show results APPLY BY SENDING CV TO HRD.
GALLANT@GMAIL.
COM with the Job Title: (Your Name)

📌 IT & Digital Transformation Lead (Jaipur)
🏢 Gallant Jewelry
📍 Jaipur