1. Job SummaryWe are looking for a professional, well-organized, and presentable Front Desk Executive to manage reception operations, handle visitors and incoming calls, and provide administrative support. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to create a positive first impression of the organization. 2.

Key Responsibilities
A. Reception & Front Office Management
• Welcome and greet visitors, clients, business partners, and guests professionally.
• Manage the reception area and ensure it remains clean, organized, and presentable.
• Guide visitors to the appropriate departments or concerned personnel.
• Maintain visitor registers and records of incoming and outgoing visitors.
• Coordinate appointments, meetings, and visitor schedules. B. Telephone & Communication Management
• Handle incoming telephone calls and transfer them to the appropriate departments.
• Respond to general inquiries through telephone, email, and other communication channels.
• Take accurate messages and ensure timely communication with concerned employees.
• Maintain professional communication and confidentiality at all times. C. Administrative Support
• Maintain records, files, registers, and other administrative documents.
• Coordinate meeting room bookings and ensure meeting areas are prepared.
• Receive and dispatch courier packages, documents, and other correspondence.
• Assist HR and Admin with routine office coordination and documentation.
• Monitor basic office supplies and report requirements to the concerned department. D. Client & Customer Coordination
• Ensure visitors and clients receive courteous and timely assistance.
• Coordinate with the sales team and other departments regarding client visits and appointments.
• Provide basic information

about the company
, projects, and services, as authorized.
• Ensure a professional and welcoming experience for all visitors. E. Office Coordination & Discipline




• Maintain punctuality and follow company policies and procedures.
• Coordinate with housekeeping and security staff to maintain front office standards.
• Report any visitor-related concerns, complaints, or administrative issues to the reporting manager.
• Handle sensitive information and company documents responsibly. 3. Educational Qualification
• Graduate in any discipline preferred.
• Diploma or certification in Front Office Management, Hospitality, or Administration will be an advantage. 4. Experience
• 1–3 years of experience in reception, front office, customer service, or administration preferred.
• Experience in a real estate company, corporate office, hotel, or hospitality organization will be an added advantage.
• Freshers with excellent communication and interpersonal skills may also be considered. 5. Required Skills & Competencies
• Excellent verbal communication and interpersonal skills.
• Pleasant personality and professional grooming.
• Proficiency in MS Office, email, and basic computer operations.
• Strong organizational and multitasking abilities.
• Customer service orientation and problem-solving skills.
• Ability to coordinate effectively with multiple departments.
• Professional telephone etiquette and visitor management skills.
• Trustworthiness, punctuality, and attention to detail. 6. Key Performance Expectations
• Smooth and productive management of reception operations.
• Courteous and professional handling of visitors and telephone calls.
• Accurate maintenance of visitor records and appointment schedules.
• Timely coordination of meetings, couriers, and administrative requirements.
• Consistent maintenance of front office cleanliness and presentation.
• Positive feedback from visitors, clients, and internal stakeholders. 7. Personal AttributesThe candidate should be confident, polite, approachable, disciplined, and service-oriented, with the ability to represent the organization professionally and maintain a positive first impression. Add a clear compensation sectionInclude

working hours
and location

📌 Front Desk Executive (Chandigarh)
🏢 Alcostar Group
📍 Chandigarh