Key Responsibilities
Develop and maintain long-term relationships with recent and existing customers Support the sales team in achieving revenue targets through effective customer engagement Handle customer inquiries, complaints, and escalations in a timely and professional manner Identify customer needs and recommend suitable products or services Monitor customer satisfaction levels and implement improvement strategies Coordinate with internal teams (sales, marketing, operations) to ensure smooth service delivery Generate reports on customer feedback, sales performance, and retention metrics Conduct regular follow-ups to ensure repeat business and customer loyalty Train and guide junior customer service or sales support staff Skills Required Strong communication and interpersonal skills Customer-centric approach with problem-solving ability Sales and negotiation skills Relationship management and conflict resolution Ability to multitask and work under pressure 0-3 years of experience in Sales Contact on
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📌 Customer Relations Manager (India)
🏢 Therefore I'm
📍 India