Title: Project Manager
- IT Managed Services

Experience:
Minimum 12 Years (with at least 7 years as a Project Manager)

Location:
Delhi Skills Required: Project Management, Managed Services, IT Infrastructure. Notice Period: Immediate joiner or up to 15 days. Qualification: MBA with B.
E./B.
Tech (CS/IT/ECE) / MCA / M.
Sc. (IT) from a recognised university We at Coforge are seeking a “Project Manager" to lead and manage large-scale IT Managed Services engagements. The incumbent will be responsible for end-to-end service delivery, project governance, stakeholder management, resource planning, risk management, and ensuring adherence to defined SLAs and KPIs.

Key Responsibilities
• Manage large-scale IT Managed Services projects and ensure successful delivery within scope, schedule, quality, and budget.
• Lead cross-functional teams and coordinate with internal and external stakeholders.
• Establish project governance frameworks, reporting mechanisms, and escalation management processes.
• Monitor project progress, risks, dependencies, and mitigation plans.
• Ensure compliance with contractual obligations, SLAs, OLAs, and organisational policies.
• Drive service improvement initiatives to enhance operational efficiency and customer satisfaction.
• Manage project planning, resource allocation, budgeting, forecasting, and financial tracking.
• Conduct periodic reviews, status meetings, and executive presentations.




• Ensure adherence to ITIL-based service management practices.
• Facilitate effective communication between business, technical, and vendor teams. Required Skills
• Solid Project Management and Program Governance experience.
• Expertise in IT Managed Services operations and service delivery.
• Knowledge of ITIL processes, incident management, problem management, change management, and service lifecycle management.
• Experience in risk management, stakeholder management, and vendor management.
• Excellent leadership, communication, presentation, and negotiation skills.
• Proficiency in project planning and reporting tools. Eligibility Criteria
• MBA with B.
E./B.
Tech (CS/IT/ECE) / MCA / M.
Sc. (IT) from a recognized university.
• Valid PMP or PRINCE2 certification and ITIL certification.
• Minimum 12 years of overall IT experience.
• Minimum 7 years of experience as a Project Manager managing large-scale IT Managed Services projects.
• Proven experience in handling multiple stakeholders, vendors, and geographically distributed teams. Preferred Experience
• Experience in Government, Public Sector, BFSI, Telecom, or large Enterprise Managed Services environments.
• Experience managing multi-location service delivery operations and transition projects. Certifications (Mandatory):
• PMP or PRINCE2 Certification
• ITIL Certification

📌 Project Manager (India)
🏢 Coforge
📍 India