DocsDocs Technologies is hiring Dental Insurance Billing Specialists to support our partner dental clinics. Candidates may be based anywhere in the world. The role covers insurance eligibility and benefits verification, claim preparation and submission, payment posting, and revenue cycle management (RCM). You will help clinic teams maintain accurate billing records, resolve insurance issues, and follow accounts through to resolution. Insurance verification and benefits
• Verify patient eligibility and benefits before scheduled services using payer portals and approved communication channels.
• Review coverage details, deductibles, annual maximums, frequency limitations, waiting periods, and plan conditions relevant to planned treatment.
• Record verification results clearly, flag missing information, and follow up on discrepancies with the payer or clinic team.
• Support preauthorization and predetermination workflows where required. Claim preparation and submission
• Review patient demographics, insurance details, provider information, and treatment records for completeness.
• Prepare and submit dental insurance claims through the clinic’s approved systems.
• Check that procedure information and supporting documentation match the clinical record; route clinical or coding questions to the appropriate clinic team member.
• Track claim acceptance, correct rejected submissions, and follow up on missing attachments or information. Payment posting and reconciliation
• Post insurance payments, patient payments, and approved adjustments to the correct accounts.
• Review explanation-of-benefits and remittance documents, reconcile posted amounts, and flag discrepancies.
• Investigate underpayments, unapplied payments, and unresolved balances with the appropriate team.
• Keep a clear record of payments, adjustments, and follow-up actions. Revenue cycle management and follow-up
• Monitor outstanding claims and accounts receivable,



prioritize follow-up, and keep account notes current.
• Investigate denials and delayed payments, identify the reason, and support corrected claims or appeals with the required documentation.
• Communicate with insurance representatives and clinic staff to resolve billing issues.
• Identify recurring errors and suggest practical improvements to verification, claim submission, and payment-posting workflows. Relevant skills and experience Candidates should be able to demonstrate dental insurance billing knowledge and careful handling of account information. Relevant experience includes eligibility verification, claims processing, payment posting, denial follow-up, or dental RCM. Explain which areas you have handled independently and where you have supported other team members. Comfort with dental practice management software, payer portals, spreadsheets, and billing work queues is practical for this work. Clear written notes, accurate data entry, organized follow-up, and professional communication are central to the role. Familiarity with dental terminology, procedure codes, and remittance documents will help you work effectively with clinic teams. Handle patient information confidentially through authorized systems and follow each clinic’s privacy and security procedures. Escalate uncertain coverage, coding, or account issues to the appropriate person before making changes. Location and openings There are 50 openings in this worldwide hiring group. Applicants may be based anywhere in the world. Include your country, time zone, availability, and the

working hours
you can support in your application.

How to apply
Apply through this LinkedIn listing with your resume and a short summary of your dental billing experience. Describe the parts of the revenue cycle you have handled, the practice management systems you have used, and an example of a billing issue you helped resolve. Use anonymized examples and do not include patient information or confidential clinic records.

📌 Dental Insurance Billing Specialist – Worldwide (India)
🏢 Docsdocs Technologies
📍 India