Cognizant CXCRM GCC Recruitment Job Title: Salesforce OmniStudio Developer

Experience:
6-10 Years

Location:
Bangalore Job Summary We are seeking an experienced Salesforce OmniStudio Developer to design, develop, and implement industry-specific solutions on the Salesforce platform. The ideal candidate should have strong expertise in OmniStudio, Lightning Web Components (LWC), Apex, and Salesforce Industries (Vlocity).

Key Responsibilities
• Design and develop solutions using OmniStudio Components such as OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
• Build scalable and reusable components to support business processes.
• Integrate Salesforce with internal and external applications using REST/SOAP APIs.
• Develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce Flows.
• Collaborate with architects, business analysts, and stakeholders to gather requirements and design solutions.
• Optimize OmniStudio components for performance and scalability.
• Troubleshoot, debug, and resolve production issues.
• Participate in code reviews and follow Salesforce development best practices.
• Support Agile development and deployment activities. Required Skills




• 6+ years of Salesforce development experience.
• 2+ years of hands-on experience with Salesforce OmniStudio (Vlocity).
• Solid expertise in:
• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Calculation Procedures
• Data Mappers
• Experience in Apex, Triggers, SOQL, SOSL, and LWC.
• Hands-on experience with REST/SOAP integrations.
• Understanding of Salesforce Security Model and Sharing Rules.
• Experience with Git, CI/CD pipelines, and deployment tools. Preferred Skills
• Experience with Salesforce Industries (Vlocity).
• Knowledge of Agentforce and Experience Cloud.
• Experience in Banking, Financial Services, Telecom, or Insurance domains.
• Salesforce OmniStudio Developer Certification.
• Salesforce Platform Developer I/II Certification. Education
• Bachelor's degree in Computer Science, Information Technology, or a related field. Nice to Have
• Experience in large-scale Salesforce transformation projects.
• Exposure to DevOps tools such as Copado, Gearset, or Jenkins.
• Strong communication and stakeholder management skills.

📌 Salesforce Omnistudio Developer (India)
🏢 Cognizant
📍 India