• Providing 1st level support on client projects, including
• Identification of parties to call/follow-up
• Voice calls
• Update notes in case management system
• Creation of reports as per client’s specifications Responsibilities Common Function
• Achieve individual productivity and quality goals
• Participate in training initiatives to develop knowledge
• Integrate procedural changes into daily routine
• Support other team members in meeting service expectations
• Adhere to Company policies and procedures Qualifications A graduate from a reputed university (minimum). 6 to 12 months of experience, preferably in call center in a reputed BPO/LPO. Record Retrieval background preferred
📌 Executive (Noida)
🏢 EXL
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.