Designation:
- Customer Service Associate
- ( Fixed Term Hire ) Job-

Location:
- Bengaluru ( WHITE FIELD ) Company Website :
- https://www.konecta-group.com @ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry . Job
- KRA &

Responsibilities:
-
• You Will be part of the Customer Service team of a renowned Client in UK , where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries
• Understand the customer concerns and provide accurate and timely resolutions through( Email , Voice & Chat)
• Deliver excellent customer experience and maintain high CSAT scores.
• Document all interactions clearly in CRM systems.
• Adhere to quality standards, process guidelines, and compliance requirements.
• Meet individual and team performance targets ( Productivity, Quality, CSAT ).
• Upsell/Cross-sell products or services where applicable. Required-

Skills:
-
• Atleast ( 0
- 5 yrs) in the Customer Support role in the International voice & chat process .
• Freshers with valuable english Communication Skills are required to express yourself clearly (&) professionally.
• Should be flexible with the Rotational-Shifts ( UK / US ).




• Should be working Onsite from the Office . Salary
- Range :
- Freshers
- CTC Offered = ( 3.5 Lacs / Per Annum, Including All )
- based on the interview feedback Experienced
- CTC Offered = ( Upto 4.5 Lacs / Per Annum , Including All )
- based on the interview feedback . Employment -Type :
- The positions will be offered on a Fixed Term Hires (FTH) for a period of 3 months. Based on business requirements and individual performance, candidates may be considered for absorption into permanent roles with Konecta. Working-Mode :
- Willing to work all 5 days from Bangalore Office , No Work From Home-Option . @ WALK-IN ( Timings ) :
- Timings :
- From 10.30 AM IST till 3.30 PM IST Date :
- @ Saturday , 24th October
- 2026. KONECTA INDIA
- ( Venue / details ) :
- WEWORK, 1st Floor, Wework IWF Campus, Survey No.192, Whitefield Main Road, B Narayanapura, Mahadevapura, Whitefield, Bengaluru, Karnataka-560048 . Note: -
- Walkable distance from Singayyana Palya Metro Station Disclaimer :
- Please note that the applications meeting the above mentioned criteria will only be considered for further process .

📌 Customer Service Associate- (Bengaluru)
🏢 Konecta
📍 Bengaluru