Desktop Support Engineer Zomato

Experience: 2–4 Years
Location: Ahmedabad
Employment Type: Full-Time

Job Summary

Looking for a Desktop Support Engineer with robust hands-on experience in end-user support, hardware/software troubleshooting, networking, Wi-Fi and printer support.

Key Skills

- L1/L2 Desktop & End-User Support
- Windows 10/11 troubleshooting
- Hardware, software and peripheral troubleshooting
- Strong knowledge of TCP/IP, IP & MAC Address
- DHCP, DNS, APIPA and DORA
- LAN/WAN and Wi-Fi troubleshooting
- Knowledge of UTP, RJ45, Fiber, SFP and LIU
- Basic knowledge of L2/L3 Switch, VLAN, STP and Firewall
- Wi-Fi concepts – WAP and SSID
- Troubleshooting using ipconfig, ping, tracert, nslookup
- Network Printer, Barcode Printer & Thermal Printer support
- Printer driver, queue, spooler,



IP/port troubleshooting
- Basic Active Directory and ITSM/Ticketing knowledge
- Good communication and customer-handling skills
- Preferred Industry Experience

Candidates from E-commerce, Logistics, Warehouse, Retail, Supply Chain or similar environments will be preferred.

Target companies: Amazon, Flipkart, Delhivery, DHL, Ecom Express, XpressBees, Blue Dart, Reliance Retail, DMart, BigBasket, Blinkit, Zepto, Swiggy, Myntra, Croma, etc.

If the jd aligns with your roles and responsibilities share us your updated resume to [email protected] or WhatsApp (phone hidden)

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