Graduate with minimum 5 years of experience as a Hospitality Trainer
Job Role & Responsibilities
- Conduct training on Front Office Operations, including:
- Guest checkin & checkout procedures
- Reservation handling & basic PMS concepts
- Telephone etiquette and email communication
- Guest complaint handling & service recovery
- Train students on qualified grooming, body language, and customer interaction
- Conduct role plays and reallife hospitality scenarios
- Develop lesson plans, assessments, and practical modules
- Monitor attendance, assessments, and trainee progress
- Support placement activities and interview preparation
- Ensure alignment with industry standards and VTC guidelines
Key Skills Required
- Excellent communication and interpersonal skills
- Thorough understanding of hotel front office operations
- Professional appearance and grooming standards
- Ability to mentor and motivate trainees
📌 Hospitality Trainer, Front office-VTC (Alibag)
🏢 sos
📍 Alibag
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