URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE

Company: V5 Global Pvt. Ltd.

Process: E-commerce

Location: Gurgaon

Work Mode: WORK FROM OFFICE (WFO)

Salary: up to 30,000

Experience: 05 Years Preferred

- Job Responsibilities Handle customer queries through Voice/Chat as per process requirements.
- Assist customers with orders, payments, deliveries, cancellations, refunds, and related concerns.
- Resolve customer complaints professionally and provide accurate information.
- Follow process guidelines and maintain quality, productivity, and customer satisfaction standards.
- Escalate complex issues to the concerned team whenever required.
- Eligibility & Requirements15 years of experience in Customer Support/BPO/E-commerce preferred.
- Freshers with good communication skills may also be considered.
- Excellent verbal and written English & Hindi communication skills.
- Versant score: 56 preferred.
- Basic computer and typing skills.
- Comfortable working in rotational shifts.
- Comfortable working from office.
- Immediate joiners preferred.

ImportantThis is a completely FREE-OF-COST job chance. No fees or payment are charged from candidates at any stage of the hiring process.

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