- Outbound Calling: Proactively contact prospective students and parents from our database to introduce our academic programs.
- Lead Management: Diligently track and follow up on leads generated from digital campaigns, social media, and walk-ins.
- Admissions Focus: Achieve monthly "JG" (Join Group/Admission) targets by effectively communicating program perks and handling objections.
- CRM Documentation: Accurately update lead statuses, call outcomes, and follow-up schedules in the CRM/management system (e.g., ExtraaEdge/TAB).
- Relationship Building: Act as the primary point of contact for inquiries, ensuring a smooth and supportive experience for potential students.
2. Digital Marketing Coordination
- Campaign Execution: Assist in executing local area marketing (LAM) and digital campaigns to boost brand visibility.
- Content Management: Manage social media updates and ensure timely posting of program information and promotional material.
- Inbound Engagement: Monitor digital inquiries (via WhatsApp, social media, or website) and respond promptly to maintain high engagement levels.