Telemarketing and Service support Executive will be responsible for generating sales leads, contacting potential customers through phone calls, promoting company products/services, handling customer queries, and achieving assigned sales targets through effective communication and customer relationship management.
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• Make outbound calls to prospective customers and introduce company products/services.
• Generate new sales opportunities through cold calling and follow-up calls.
• Understand customer requirements and provide suitable product/service solutions.
• Explain product features, benefits, pricing, and promotional offers clearly.
• Maintain regular follow-up with potential customers to convert leads into sales.
• Handle customer inquiries, objections, and complaints professionally.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Update customer information and sales status in CRM/software systems.
• Create, schedule,
and publish engaging social media posts regularly
• Coordinate with the sales team for successful customer conversion.
• Collect customer feedback and share market insights with the management.
• Other tasks which will assigned by the management.
Educational Requirements:
• Bachelor's degree.
• 12th Pass.
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• 1–2 years of experience in telemarketing or telecalling.