Job Title: Customer Support Executive - Voice Process
Client: Axis Bank
Process Details
Process Type: Inbound Voice (Customer Support)
Qualification: Graduation mandatory.
Languages Required: English & Hindi (Regional language proficiency preferred)
Working Days: 6 days a week, 1 rotational week off
Transportation: Two way cab transportation or 2,000 Transport Allowance (per day 80rs)
Compensation
For Fresher's:
Pocharam: 16,200 CTC | ₹16k Take Home (NATS)
For Experienced Candidates:
23,000 CTC | 16,700 Take Home
Contact number : (phone hidden)
Position Summary
Customer Care Specialists are responsible for managing inbound calls from customers regarding a wide range of banking products and services. They respond to inquiries, resolve issues,
and ensure high levels of customer satisfaction through professional communication and service delivery.
The role also includes identifying customer needs, cross-selling relevant products, and maintaining accuracy and service quality in every interaction.
Specialists must possess excellent communication abilities, a solid grasp of customer handling, and the capability to manage both service and sales conversations effectively.
Key Responsibilities
Handle inbound customer calls and provide accurate information regarding banking products and services.
Clarify customer queries and determine appropriate solutions.
📌 Voice Process (Hyderabad)
🏢 Rprv Enterprises
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.