- Make outbound calls to customers regarding overdue loan payments.
- Follow up with customers for timely repayment.
- Negotiate payment plans and repayment commitments.
- Maintain accurate records of customer interactions and payment updates.
- Achieve daily and monthly collection targets.
- Handle customer queries and resolve payment-related issues.
- Follow company policies and RBI guidelines during recovery calls.
Eligibility Criteria:
- Qualification: Minimum 12th Pass / Graduate.
- Experience: Freshers and experienced candidates can apply.
- Valuable communication and negotiation skills.
- Basic computer knowledge.
- Ability to handle targets and customer interactions.
- Experience in Telecalling, Collections, Recovery, or BPO will be an advantage.
Interested candidates can share their updated resumes with the HR team at Credgenics.