Company Description Hong Sau Resort is a serene luxury getaway nestled in the lush hills of Sakleshpur, Haragarahalli, Karnataka, offering an inviting escape for families, groups, and nature enthusiasts. The resort features private villas with jacuzzis, spacious deluxe rooms, an outdoor swimming pool, and freshly prepared vegetarian and non-vegetarian meals. Guests can enjoy a variety of indoor and outdoor activities, safaris to nearby attractions such as Manjehalli Falls, and panoramic views of the Western Ghats.

Hong Sau

Resort focuses on providing a rejuvenating experience where luxury, comfort, and natural beauty come together. More information is available at www.hongsauresort.com.

Role Description This is a full-time in house role for a Telesales Executive.

The Telesales

Executive will engage with prospective and existing guests via phone, email, and messaging platforms to promote resort packages and services, respond to inquiries, and convert leads into confirmed bookings. Daily responsibilities include qualifying leads, explaining room types, amenities, and offers, updating booking and customer records, and following up on inquiries to maximize occupancy and revenue. The role also involves coordinating with the on-site reservations and operations teams, handling basic customer support queries, and providing explicit,



courteous information to ensure a positive pre-arrival experience.

The Telesales

Executive is expected to meet individual sales targets while maintaining high standards of professionalism and guest satisfaction.

Qualifications

- Candidates should possess strong Communication skills, including clear spoken and written English and the ability to engage diverse guests respectfully.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and provide a welcoming, solutions-focused experience.
- Candidates should possess Lead Generation and Sales skills to identify prospects, nurture leads, close bookings, and meet or exceed telesales targets.
- Candidates should possess basic computer literacy, familiarity with CRM or booking systems, and the ability to manage records accurately.
- Previous telesales, hospitality, or travel industry experience is preferred but not mandatory; a customer-centric approach and willingness to learn are essential.
- Ability to work remotely with reliable internet connectivity, manage time effectively, and maintain consistent availability during assigned shifts.
- Minimum educational qualification of a high school diploma or equivalent; further education in hospitality, business, or marketing is an advantage.

📌 Telesales Executive (India)
🏢 Hong Sau Resorts
📍 India