? WE'RE HIRING | PAYMENT OPERATIONS EXECUTIVE / SENIOR EXECUTIVE

? Location: Gurugram, Haryana

? Company: Drivio Technologies Private Limited

? Department: Operations

? Business Segment: Used Car Loans & Used Commercial Vehicle (CV) Loans

? Experience: 2–5 Years

? Employment Type: Full-time

About Drivio

Drivio is building India's largest auto lending marketplace, connecting customers, dealers, and lending partners through seamless financing solutions across two-wheelers, used cars, and commercial vehicles.

We are looking for a Payment Operations Executive / Senior Executive with hands-on experience in used car and/or used commercial vehicle loan operations.

The ideal candidate will have strong expertise in payment processing, dealer and customer payouts, disbursement verification, documentation, and reconciliation.

? Key Responsibilities

1. Payment Processing & Disbursement

- Manage end-to-end payment processing for used car and used commercial vehicle loan cases.
- Verify approved loan amounts, beneficiary details, and payment requests before initiating payouts.
- Process payments to dealers, customers, and other approved beneficiaries as per company policies and lender guidelines.
- Handle multiple payment tranches, including advance payments and balance payments linked to vehicle ownership transfer.
- Ensure timely execution of NEFT, RTGS, IMPS, and other applicable payment modes.

2. Documentation & Verification

- Verify invoices, sale agreements, payment approvals, beneficiary bank details, and supporting documents.
- Ensure all payment requests are supported by the required approvals and documentation.
- Validate vehicle details, seller information, and ownership-related documents before releasing payments.
- Identify discrepancies and missing documents and ensure resolution before processing payments.

3. Reconciliation & MIS

- Reconcile payment requests against bank transaction records, UTRs, and internal system entries.
- Track failed, pending, reversed,



and partially completed transactions and ensure timely resolution.
- Maintain daily payment MIS covering payments initiated, processed, pending, and completed.
- Support Finance and Audit teams with payment records, transaction proofs, and reconciliation reports.

? Required Experience & Skills

- Mandatory: Hands-on experience in payment operations for used car loans and/or used commercial vehicle loans.
- Strong understanding of used vehicle financing, loan disbursement processes, dealer payments, and customer payouts.
- Experience handling multiple payment tranches and payments linked to vehicle documentation and ownership transfer.
- Knowledge of bank transfers, UTR tracking, payment reconciliation, and transaction failure resolution.
- Strong attention to detail, numerical accuracy, and documentation management.
- Proficiency in MS Excel and working with LOS/LMS or payment operations platforms.
- Strong coordination, follow-up, and problem-solving skills.

? Qualification & Experience

? Education: Graduate in any discipline; Commerce or Finance background preferred.

? Experience: 2–5 years in Payment Operations, preferably within:

- Used Car Finance
- Used Commercial Vehicle Finance
- NBFCs / Banks
- Vehicle Lending
- Automotive Loan Aggregators

Candidates with direct experience in used vehicle loan disbursement and dealer payment management will be preferred. ? Key Performance Indicators (KPIs)

- Payment processing turnaround time (TAT).
- Accuracy of payment processing and beneficiary verification.
- Timely resolution of failed, pending, and reversed transactions.
- Payment reconciliation accuracy and timely UTR updates.

? Interested candidates?

If you have relevant experience in used car or used commercial vehicle loan payment operations and are looking for an opportunity to grow with a rapid-growing automotive fintech, we would love to connect.

Apply / Share your CV: [email protected]

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📌 Payment Operations - Used Vehicle (Gurugram)
🏢 Drivio (ड्राइवियो)
📍 Gurugram